What are the responsibilities and job description for the Account Manager position at The Chefs' Warehouse?
About The Chefs' Warehouse
The Chefs' Warehouse, Inc. (http://www.chefswarehouse.com) combines exceptional quality and brand building with broadline food service distribution for more than 40 years. With Protein, Specialty, Produce, and Broadline offerings, we service the most discerning chefs in a hybrid approach of convenience and superior quality. We introduce more than 4,000 artisan producers of the world’s finest ingredients from over 40 countries to the finest chefs in the world. We passionately consult, sell, and build relationships with more than 50,000 customers through the most experienced network of over 600 consultive sales associates, best-in-breed technology, rapid service, and support levels that solidify our long-standing ties to both established and up-and-coming premium restaurants.
Mission: The mission of The Chefs’ Warehouse is to provide the world’s greatest ingredients to the world’s best chefs.
Our C.H.E.F.S. Values:
Curious & Creative
Hungry For Food & Results
Entrepreneurial
Forward Thinking & Flexible
Supportive (Of Peers & Chefs)
Position Summary: The Account Manager is responsible for working with our largest existing customers and prospects, to manage, organize and facilitate the execution of their product and business needs, and in developing new business opportunities and driving revenue.
What you’ll do:
El Gerente de Cuentas es responsable de trabajar con nuestros clientes y prospectos más grandes, gestionando, organizando y facilitando la ejecución de sus necesidades de productos y negocios, así como desarrollando nuevas oportunidades de negocio y generando ingresos.
Lo que harás:
Perks & Benefits:
The Chefs' Warehouse, Inc. (http://www.chefswarehouse.com) combines exceptional quality and brand building with broadline food service distribution for more than 40 years. With Protein, Specialty, Produce, and Broadline offerings, we service the most discerning chefs in a hybrid approach of convenience and superior quality. We introduce more than 4,000 artisan producers of the world’s finest ingredients from over 40 countries to the finest chefs in the world. We passionately consult, sell, and build relationships with more than 50,000 customers through the most experienced network of over 600 consultive sales associates, best-in-breed technology, rapid service, and support levels that solidify our long-standing ties to both established and up-and-coming premium restaurants.
Mission: The mission of The Chefs’ Warehouse is to provide the world’s greatest ingredients to the world’s best chefs.
Our C.H.E.F.S. Values:
Curious & Creative
Hungry For Food & Results
Entrepreneurial
Forward Thinking & Flexible
Supportive (Of Peers & Chefs)
Position Summary: The Account Manager is responsible for working with our largest existing customers and prospects, to manage, organize and facilitate the execution of their product and business needs, and in developing new business opportunities and driving revenue.
What you’ll do:
- Operate as the lead point of contact for any and all matters specific to your customers
- Participate in negotiating contracts and closing agreements to maximize profit
- Educate, advise and consult with customers on new menu trends to assist them in improving their customer satisfaction
- Investigate, recommend and educate new product offerings to capture new market trends
- Call prospective customers and establish buying cycles, customer needs, and create a customer supplier relationship
- Anticipate and research competitive products and services and formulate strategy and communication to differentiate them from products and services
- Increase sales in respective customer accounts; prepare sales information for customer account
- Culinary and/or food retail experience required
- Strong selling skills
- Excellent written and verbal communication skills
- Ability to work in a fast paced selling environment.
- Ability to manage a large channel and broker network.
- Strong analytical and problem solving skills and the ability to work independently
- Presentation, negotiation and influencing skills
- Strong computer skills (Microsoft Office preferred), specifically spreadsheet applications
- BA or equivalent experience
El Gerente de Cuentas es responsable de trabajar con nuestros clientes y prospectos más grandes, gestionando, organizando y facilitando la ejecución de sus necesidades de productos y negocios, así como desarrollando nuevas oportunidades de negocio y generando ingresos.
Lo que harás:
- Actuar como el principal punto de contacto para cualquier asunto relacionado con tus clientes.
- Participar en la negociación de contratos y cierre de acuerdos para maximizar las ganancias.
- Educar, asesorar y consultar con los clientes sobre las nuevas tendencias de menús para ayudarlos a mejorar su satisfacción del cliente.
- Investigar, recomendar y educar sobre nuevas ofertas de productos para captar nuevas tendencias del mercado.
- Llamar a clientes potenciales, establecer ciclos de compra, identificar las necesidades de los clientes y crear una relación de proveedor con ellos.
- Anticipar y analizar productos y servicios competitivos, y formular estrategias y comunicaciones para diferenciarlos de nuestros productos y servicios.
- Incrementar las ventas en las cuentas de los clientes asignados; preparar información de ventas para las cuentas de los clientes.
- Se requiere experiencia en gastronomía y/o comercio minorista de alimentos.
- Fuertes habilidades de ventas.
- Excelentes habilidades de comunicación escrita y verbal.
- Capacidad para trabajar en un entorno de ventas dinámico.
- Capacidad para gestionar una red amplia de canales y brokers.
- Fuertes habilidades analíticas y de resolución de problemas, con la capacidad de trabajar de forma independiente.
- Habilidades de presentación, negociación e influencia.
- Sólidos conocimientos en informática (se prefiere Microsoft Office), especialmente en aplicaciones de hojas de cálculo.
Perks & Benefits:
- Paid Vacations, Paid Holidays
- Health, Dental and Medical Benefits
- Weekly pay
- Life Insurance
- 5% above cost for our high-quality food products
- Employee discounts for travel and events
- 401k
- Employee Stock Purchase Plan