Director of Operations

The Center for Sleep Medicine is a progressive, AASM accredited, 100% employee-owned sleep center currently seeking a highly skilled Director of Operations to support cross‑departmental initiatives, lead process improvements, and drive key operational projects. This role reports to the Senior Vice President, oversees the daily operational activities of the organization, and plays a critical part in supporting operational growth and performance.

Travel throughout the Chicagoland area is required - this role is primarily based out of Orland Park, Naperville, and Mokena, IL. However, travel to all CFSM locations as needed will be required.

Typical hours are Monday - Thursday (8 AM to 6 PM)

Why Join Us:

• We are a 100% employee-owned company
• 4-day work week
• Stable healthcare organization, focused on quality patient care
• Leadership role
• Collaborative environment with cross‑departmental support

Key Responsibilities

• Lead and execute high‑impact projects across clinical, operational, and administrative teams.
• Oversee daily operations across Billing, Accounting, Marketing, and Shipping.
• Analyze workflows and recommend improvements to efficiency, quality, and communication.
• Address patient inquiries and concerns in a timely and professional manner.
• Coordinate cross‑departmental workflows to support accurate billing, inventory, and product distribution.
• Support leadership with data analysis, reporting, and organizational planning.
• Coordinate special initiatives, including new programs, compliance projects, and performance metrics.
• Oversee inventory management, distribution, and facility layout processes.
• Serve as a resource for cross‑functional teams to ensure smooth project execution.

Skills & Experience

• Strong project management, analytical, and organizational skills
• Proficiency in data analysis and process improvement
• Excellent communication and leadership presence
• Ability to influence without direct authority
• Experience in healthcare, operations, or business management preferred

Education

• Bachelor’s degree required
• Prior experience in project management, operations, or leadership roles strongly preferred
• Prior experience in healthcare management strongly preferred

Other

• Ability to meet deadlines is a must
• Positive, proactive, and professional
• Ability to handle confidential matters
• Additional duties as assigned

This opportunity offers competitive compensation, a four-day work week, and a generous benefits package that includes sleep center OWNERSHIP after only one year. Studies have shown that as an employee-owned company, our team members can potentially receive between 5% and 12% more in wages, and 2.5x greater wealth in retirement accounts when compared to similar positions in centers that are not employee owned. Employee-owned companies, like ours, are also more successful in recruiting talented, committed staff. If that's you, we look forward to discussing this opportunity with you. Must be willing to travel throughout the Chicagoland area.

This pay range reflects the Company's current estimate for this position at the time of posting. In accordance with applicable law, actual compensation will be determined based on relevant experience and other job-related qualifications or skills. The Company reserves the right to modify this pay range at any time.

For this role, benefits include health, dental, and vision insurance; 401(K), ESOP; vacation days; paid time off (PTO); sick days; and voluntary life, short-term disability (STD), and long-term disability (LTD) insurance.

Equal Employment Opportunity

The Center for Sleep Medicine is an Equal Opportunity Employer. We make all employment decisions without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under federal, state, or local law. We are committed to a diverse and inclusive workplace, and reasonable accommodation is available for individuals with disabilities.

PHONE CALLS WILL NOT BE ACCEPTED

Pay Range: $65,000.00 - $85,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance