Front Office Receptionist

Job Summary
We are seeking an energetic and detail-oriented Front Office Receptionist to serve as the welcoming face of our healthcare facility. In this vital role, you will manage patient interactions, coordinate appointments, and handle administrative tasks with professionalism and efficiency. Your positive attitude and strong organizational skills will ensure a smooth flow of daily operations, creating a warm environment for patients and staff alike. This position offers an exciting opportunity to contribute to exceptional patient service while supporting the overall clinic management.

Duties

• Greet patients and visitors warmly, ensuring a positive first impression of the practice
• Schedule appointments accurately using electronic health record (EHR) systems such Intergy.
• Verify insurance coverage, perform insurance verification, and assist with billing processes including medical collection efforts
• Manage multi-line phone systems with excellent phone etiquette, directing calls appropriately and taking detailed messages
• Maintain patient records by updating medical information, reviewing documentation, and ensuring compliance with HIPAA regulations
• Assist with medical administrative support tasks such as filing, data entry, and managing medical records using systems like Dentrix or Eaglesoft
• Support clinical staff by coordinating patient intake, preparing charts, and managing appointment reminders

Qualifications

• Proven experience in a medical office environment or healthcare setting, preferably as a medical receptionist or front desk clerk
• Strong computer skills including proficiency with Microsoft Office and familiarity with EMR (Electronic Medical Records) systems such as Epic, Meditech, or Athenahealth
• Knowledge of medical terminology, CPT coding, ICD-9/10 coding, and medical billing processes
• Ability to handle sensitive information in accordance with HIPAA standards and maintain confidentiality at all times
• Excellent customer service skills coupled with professional phone etiquette and clear communication abilities
• Bilingual skills are highly desirable to serve diverse patient populations
• Prior clinic or dental office experience is preferred, along with familiarity using dental management software like Dentrix or Eaglesoft

Join our team to make a meaningful difference in patients’ lives by providing exceptional front desk support in a fast-paced healthcare environment. Your dedication will help ensure efficient clinic operations while delivering compassionate care from the moment patients walk through our doors.

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $16 - $18