What are the responsibilities and job description for the Shift Coordinator - Cinema position at The Caton Companies?
Management Services Corporation, one of The Caton Companies, is seeking a Shift Coordinator for Sunchase Cinema 8 located in Farmville, Virginia.
Going to the movies is the all-American experience! We’re expecting to expand our hours very soon as COVID-19 restrictions are eased, and we will be ready! Our Shift Coordinator plays a vital role in a smoothly operating cinema and a fantastic movie experience for our guests. They should be organized, friendly, and customer-focused.
The Shift Coordinator is responsible for directing other employees through their routines and interacting with customers to make sure they have a satisfactory experience. The Shift Coordinator runs the staff when the manager or assistant manager is not on duty. This is a part-time position at this time.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Key responsibilities include managing the staff by upholding standards of presentation, food quality, excellent guest service and maintaining a positive can do attitude.
- Provide on-the-job coaching and performance management for a team of exceptional and diverse talent
- Participate as the Leader on Duty, setting the example that no task is beneath you
- Ensure the cinema operates seamlessly
- Manage customer, associate, and operational escalations
- Remove barriers for the team and support them in identifying problems
- Execute solutions
- Adhere to high safety and quality standards and communicate and uphold those standards to the team
Position Type and Expected Hours of Work
This is a part-time position; typical work hours (for now) and days are Friday through Sunday, including holidays, 11:00 a.m. to 8:45 p.m. Availability on nights and weekends is required.
Required Education and Experience
High school diploma or equivalent.
Preferred Education and Experience
Experience in handling computerized ticketing systems is preferred.
Salary depends on skills and experience. Locally owned and managed, The Caton Companies offer 401(k), excellent medical/dental coverage, as well as other benefits.
Equal Opportunity Employer