What are the responsibilities and job description for the RESTAURANT SUPERVISOR - PM position at The Carolina Inn?
Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing. Restaurant Supervisor must demonstrate fundamental beverage knowledge and ensure that each outlet is equipped with the essential supplies. This position plays a significant role in the overall performance of the beverage outlets, which includes product quality and service standards.
We offer excellent benefits:
- 12 Free room nights (after 90 days of service), Discounted and Friends & Family Room Rates upon hire
- Medical, Prescription, Dental and Vision Insurance after 30 days of employment
- 401K with company match
- Paid Vacation, sick days, new child leave and personal day
- Paid Family Bonding Time (8 weeks, primary caregiver; 2 weeks, supportive caregiver) and Adoption Assistance
- Tuition Reimbursement
- 50% discount in Crossroads
- 20% discount in gift shop (exception: jewelry, UNC items, alcohol)
- Employee Stock Purchase Plan
- Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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Qualifications
Responsibilities:
- Overseeing between 1 and 8 employees at a time
- Assigning duties to employees as needed to ensure smooth F&B operations
- Training new employees on F&B operations
- Providing employees with recognition and feedback throughout shifts
- Resolving customer requests and other issues that arise during shifts
- Assisting other employees when help is needed
- Communicating with managers to facilitate smooth shift transitions
- Cleaning and maintaining equipment
Necessary Skills & Qualifications:
- 1 years of experience in food service
- Familiarity with food service POS systems
- Track record of providing exceptional customer service
- Good communication skills
- Willingness to be a team player
- Commitment to follow food safety protocols
- High school diploma or GED
Preferred Skills & Qualifications:
- 2 years of experience in food service
- 1 years of experience supervising others
- Food safety certification
- Flexible availability including weekends and holidays
Responsibilities may include supervising any area of the food and beverage function within the hotel.
