What are the responsibilities and job description for the Patient Services Coordinator (37460) position at The Care Team?
Join The Care Team as a Patient Services Coordinator and play a vital role in supporting compassionate hospice care behind the scenes. We are seeking an organized and detail-oriented professional to help coordinate schedules, support clinical operations, and ensure patients, families, and care teams experience seamless communication and exceptional service throughout the hospice journey.
Schedule & Coverage
Key Responsibilities
Schedule & Coverage
- Standard operating hours are Monday through Friday, 8:00 AM to 4:30 PM
- Assigned coverage area determined by branch needs and patient census
- Key operational role supporting hospice patient care
- Collaborative team environment
- Mission-driven hospice organization
- Medical, Dental, and Vision Insurance, plus Wellness Programs
- Career Path Program with opportunities for advancement and increased compensation
- Generous Paid Time Off and Paid Holidays
- Tuition Reimbursement and Certification Assistance
- Mileage Reimbursement
- 401(k) with Company Match
- Additional Voluntary Coverage
Key Responsibilities
- Assign evaluation, admission, and routine visits
- Process rescheduled, missed, and reassigned visits
- Run and review scheduling and visit reports
- Verify visit documentation and clinical notes
- Ensure unscheduled visits are addressed in a timely manner
- Document scheduling activity and visit coordination accurately and timely in the EMR HCHB (Homecare Homebase)
- Healthcare scheduling or coordination experience preferred
- Strong organizational and multitasking skills
- Experience using HCHB (Homecare Homebase) preferred
- Active driver’s license
- Ability to pass a criminal background check
- Ability to pass a Motor Vehicle Record (MVR) check
- Current TB testing in accordance with agency policy
- Current CPR certification as required for the role