What are the responsibilities and job description for the Community Care Liaison position at The Care Team Home Health & Hospice?
Community Care Liaison
Lead with purpose. Build relationships that matter. Grow compassionate hospice care.
At The Care Team, Community Care Liaison is about trust, advocacy, and impact. We’re seeking a Community Care Liaison who is passionate about hospice care, energized by relationship-building, and driven to ensure patients and families receive the right care at the right time.
As a key ambassador for The Care Team, you’ll build strong partnerships across the healthcare community while advancing our mission of compassionate, patient-centered hospice care.
What You’ll Do
As Community Care Liaison you will:
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Build and maintain strong relationships with hospitals, physicians, skilled nursing facilities, assisted living communities, and other referral partners
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Educate healthcare professionals on hospice services, eligibility, and the benefits of timely referrals
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Identify and develop new referral opportunities within your assigned territory
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Collaborate closely with clinical and operational teams to support smooth transitions into hospice care
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Plan and execute strategic outreach, marketing, and educational initiatives to drive census growth
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Represent The Care Team at community events, professional meetings, and educational in-services
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Serve as an advocate and resource for referral partners, patients, and families navigating end-of-life care
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Track referral activity, market trends, and performance using CRM tools and reports
Qualifications:
You’re a relationship-driven professional who combines healthcare sales expertise with empathy and integrity. You understand the hospice landscape and excel at consultative conversations centered on patient needs.
Qualifications include:
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Bachelor’s degree in business, marketing, communications, or related field (or equivalent experience) preferred
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Minimum of 2 years of healthcare sales, hospice marketing, or referral development experience
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Established relationships with physicians, hospitals, skilled nursing facilities, or assisted living partners
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Prior hospice or palliative care experience strongly preferred
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Demonstrated success meeting or exceeding referral or census goals
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Excellent communication, presentation, and time-management skills
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Ability to work independently while collaborating with interdisciplinary teams
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Proficiency in Microsoft Office and CRM platforms
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Compassion and sensitivity when supporting patients and families at end of life