What are the responsibilities and job description for the Platform Used Car Director position at The CAR Group (Norm Reeves Dealerships)?
Location: Irving, TX (On site) | Type: Full Time |
We are seeking an experienced and results-driven Platform Used Car Director to oversee used vehicle operations across three brands: Hyundai, Genesis, and Mazda. This role is responsible for driving profitability, inventory strategy, operational excellence, and team performance across all used car departments within the platform.
The ideal candidate is a strong leader with proven success in high-volume used car operations, data-driven decision-making, and cross-brand management.
What You'll Do
We are seeking an experienced and results-driven Platform Used Car Director to oversee used vehicle operations across three brands: Hyundai, Genesis, and Mazda. This role is responsible for driving profitability, inventory strategy, operational excellence, and team performance across all used car departments within the platform.
The ideal candidate is a strong leader with proven success in high-volume used car operations, data-driven decision-making, and cross-brand management.
What You'll Do
- Oversee all used vehicle operations across Hyundai, Genesis, and Mazda rooftops
- Develop and execute inventory acquisition, pricing, and merchandising strategies
- Manage used car profitability, including gross, turn, and aging metrics
- Partner with General Managers, Sales Managers, and F&I leaders to align goals and execution
- Ensure compliance with all dealership, OEM, and regulatory standards
- Analyze performance reports and KPIs to identify opportunities for growth and improvement
- Lead, coach, and develop used car management teams to drive accountability and results
- Collaborate with marketing and digital teams to optimize online presence and lead conversion
- Maintain a strong focus on customer experience and CSI performance
- 5 years of experience in used car management (multi-store or platform experience required)
- Proven track record of driving used car profitability and inventory efficiency
- Strong understanding of market-based pricing, sourcing, and merchandising tools
- Experience working with multiple brands and varying customer segments
- Strong leadership, communication, and analytical skills
- Ability to thrive in a fast-paced, performance-driven environment
- Medical, Dental, Vision, and Complimentary Life Insurance
- 401k Matching and FSA
- Tuition Reimbursement
- Paid Time Off (accrues)
- Supplemental Insurance (Hospital, Accident, Critical Illness)
- Discounts on Vehicles, Services, and Parts