What are the responsibilities and job description for the Honda Service Advisor position at The CAR Group (Norm Reeves Dealerships)?
Location: Port Charlotte, FL (On Site) | Type: Full Time | Pay: $70,000 - $150,000
Norm Reeves Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida. With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services. We are expanding rapidly and are looking for talented individuals that are eager to grow their careers while the company continues to expand!
Core Responsibilities
Norm Reeves Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida. With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services. We are expanding rapidly and are looking for talented individuals that are eager to grow their careers while the company continues to expand!
Core Responsibilities
- Greet customers and conduct vehicle inspections to identify service needs
- Explain recommended services, costs, and timelines clearly
- Coordinate service appointments and manage schedules for timely completion
- Communicate with customers throughout the service process
- Work with technicians to ensure smooth workflow and resolve customer concerns
- Recommend additional services to enhance customer satisfaction
- Previous automotive service or customer service experience (dealership preferred)
- Strong communication and problem-solving skills
- Knowledge of automotive systems and maintenance
- Ability to multitask in a fast-paced environment
- Customer-focused mindset
- Medical, Dental, Vision, and Complimentary Life Insurance
- 401k Matching and FSA
- Tuition Reimbursement
- Paid Time Off (accrues)
- Supplemental Insurance (Hospital, Accident, Critical Illness)
- Discounts on Vehicles, Services, and Parts
- Bring Your Best Resume – Upload your most recent version so we can see all you've accomplished
- Transitioning from Another Industry? – A cover letter helps! Use it to highlight transferable skills that make you a great fit
- Dress to Impress – First impressions count. Dress professionally and bring your authentic self
- Rescheduling or Canceling Interviews – Life happens! If you need to reschedule or cancel, let us know ahead of time. No-shows will be noted, so communication is key
Salary : $70,000 - $150,000