What are the responsibilities and job description for the Business Development Manager position at The Caler Group?
Business Development Manager
Location: Chicago, IL
Industry: Managed Services Provider (MSP) / IT Services
Overview / Purpose of Position
We are seeking a Business Development Manager to drive new revenue growth for a fast-growing managed services provider. This role is focused on identifying, developing, and closing new business opportunities while building long-term relationships with decision-makers. The ideal candidate is a consultative sales professional who understands how technology solutions support business outcomes and thrives in a performance-driven environment.
Key Responsibilities
Client Acquisition and Growth
- Identify, prospect, and generate new business opportunities within the SMB and mid-market segments.
- Lead consultative discovery conversations to understand client challenges and align solutions to business needs.
- Manage the full sales cycle from initial outreach through proposal, negotiation, and close.
Market Strategy and Execution
- Develop an understanding of target industries and buyer personas.
- Monitor market trends, competitive offerings, and emerging client needs.
- Collaborate with marketing on campaigns, events, and outbound initiatives to support pipeline growth.
Relationship Management
- Build trusted relationships with executives, business owners, and IT decision-makers.
- Partner closely with internal technical and service delivery teams to ensure smooth client transitions.
- Identify opportunities to expand services and deepen client relationships over time.
Performance and Reporting
- Maintain a healthy and accurate sales pipeline using CRM tools.
- Forecast revenue and report on sales activity against defined targets.
- Consistently meet or exceed monthly, quarterly, and annual sales goals.
Ideal Qualifications
Experience
- 5 years of B2B sales or business development experience with a strong track record of closing new business.
- Prior experience in IT services, managed services, SaaS, or technology-driven solutions preferred.
Skills
- Strong consultative selling and discovery skills.
- Excellent communication, presentation, and negotiation abilities.
- Ability to translate technical concepts into clear business value.
Attributes
- Self-motivated, results-oriented, and comfortable in a hunter-style sales role.
- Strategic thinker with strong organizational and time-management skills.
- Collaborative team player who works well across departments.
Technical / Industry Knowledge
- Familiarity with managed IT services, cloud solutions, cybersecurity, and infrastructure offerings is a plus.
- Experience selling to C-level executives, IT leaders, or business owners preferred.
What We Offer
- Competitive base salary with uncapped commission potential.
- Opportunity to make a measurable impact in a growing organization.
- Supportive team environment with access to technical experts.
- Clear growth path based on performance.
Salary : $120,000 - $140,000