Area Operations Manager

At The Budd Group, we build elite teams that drive excellence every single day! We are looking for a high-energy, people-focused Area Operations Manager to join our tight-knit Raleigh-based family. This is a "bench" leadership role designed for a strategic thinker who can manage multiple sites with a focus on biomedical and janitorial accounts. You’ll be reporting directly to leadership, acting as a vital link between our valued customers and our boots-on-the-ground teams. If you’re a leader who believes that great management is about more than just "checking boxes," you’ll fit right in. Note: If you have a passion for sparkling floors and a personality that brightens a room more than a fresh coat of wax, we want to talk to you!

Area Operations Manager Duties and Responsibilities:

• Oversee Multi-Site Operations: Manage a portfolio of 6 to 8 diverse sites, including janitorial and specialized Bio-Manufacturing (GMP) accounts.
• Lead and Inspire: Provide direct leadership and mentorship to a team of 6 to 10 account managers, ensuring high morale and professional growth.
• Maintain Quality Standards: Conduct regular site visits and detailed inspections to ensure all facilities meet The Budd Group’s high standards of excellence.
• Drive Financial Performance: Manage site budgets effectively, monitoring overtime and ensuring operational profitability.
• Customer Relationship Management: Act as the primary point of contact for clients, ensuring high Net Promoter Scores (NPS) through proactive communication and service.
• Ensure Compliance: Oversee adherence to HR protocols, safety training, and incident reporting to maintain a safe and compliant work environment.
• Execute Strategic Transitions: Support internal team shifts and backfill roles as needed to strengthen the overall regional operation.
  
  

Area Operations Manager Requirements:

• Proven Leadership Experience: Significant experience managing multi-site operations and leading diverse teams of supervisors or managers.
• Industry Knowledge: Familiarity with Janitorial operations; experience with GMP (Good Manufacturing Practice) or highly regulated environments (Food, Healthcare, Bio-Manufacturing) is a significant plus.
• Communication Skills: Strong ability to communicate clearly and professionally with both high-level clients and internal team members.
• Operational Savvy: Proficient in managing budgets, payroll, and utilizing operational software/systems.
• Flexibility and Availability: Ability to work a standard 8-to-5 schedule with the flexibility to handle weekend calls or emergency needs as they arise.
• Character and Drive: A positive, curious, and "invested" attitude; must be able to pass a standard background check.
• Education: A college degree is preferred, but we highly value and will accept equivalent "in-the-field" management experience in lieu of a degree.
  
  

Why Work For The Budd Group?!?

• We are a God-honoring company of excellence
• PTO - Vacation, Sick Time, 9 Major Holidays, 2 Floating Holidays, and 1 Volunteer day to go serve your community!!
• Medical, Dental, and Vision Benefits
• Life, Accident, and Disability Insurance
• HSA and FSA programs
• 401(k) - We Match
• Career Advancement
• Free Online Classes for professional and personal development available to ALL employees
• Free Mental Health and Financial Assistance Programs
• Pay on Demand Cash Back rewards program
• Classes to learn English or Spanish
  
  

Check us out!!

• www.buddgroup.com
• Glassdoor
• Linkedin
  
  

The Budd Group Inc. is an equal opportunity employer, and all qualified applicants will be considered for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristic protected by law or regulation.