Shuttle Driver, Guest Services

Job Title: Shuttle Driver

Pay Rate: $16.00/per hour

Job Summary:

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.

Are you ready to hit the road with a purpose? If so, join our team as a Guest Services Shuttle Driver., Not only will you drive vehicles in a safe, professional and courteous manner, you will be the friendly face that gets our passengers safely to their where they need to go.

Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards.

 Learn more about Broadmoor here.

What you will be doing:

• Meet or exceed all applicable AAA and Forbes standards set for the Shuttle Driver.
• Smile and welcome guests with a positive attitude that supports the philosophy of The Broadmoor Hotel.
• Inspects, cleans and reports any maintenance issues.
• Provides transportation for guests and employees to and from designated locations.
• Transports and delivers packages, luggage or other items to and from designated locations.
• Conducts thorough pre-shift safety inspection of assigned vehicles.
• Fills out required paperwork and forms.
• Drives vehicles in a safe, professional and courteous manner.
• Able to safely and correctly operate the wheelchair lift on the handicap-accessible buses
• Conducts effective communication with other team members using radios and earpieces.
• Drives off property when directed by GS Director, GS Supervisor or an Executive Member.
• Assists passengers with luggage or packages, loading, and unloading.
• Reports any accidents or damage to a vehicle to the Guest Services Supervisor and Loss Prevention.
• Helps clean and maintain all work facilities.
• Keeps vehicle fueled.
• Performs minor maintenance or adjustments as required.
• Ensure important information and details are passed along to the next shift.
• Maintain confidentiality of any guest information.
• Check out with supervisor at end of shift.
• Willingness to work in a fast-paced, team-oriented environment
• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What we are looking for:

• High school diploma or GED, or three months of related experience and/or training preferred
• Enthusiastic, friendly, and energetic team member who works well with others

• Valid U.S. Driver’s License preferred to assist with driving shuttles or transporting guests as needed.  
• Any employee driving a Broadmoor vehicle must be 18 years or older

• Occasional heavy lifting (up to 50 lbs.) with a work environment that is primarily indoors and outdoors at times.

*Reasonable accommodations will be made for individuals with disabilities*

Don’t meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.

Why Choose The Broadmoor (Benefits)

Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally.  By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.

• Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
• Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career. 

 Your application will not be penalized for redacting or removing any age- identifying information such as your age, date of birth, or dates of school attendance or graduation.

This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early for full consideration. If necessary, this posting will remain open until filled. 

Salary : $16