What are the responsibilities and job description for the Service Request Fulfillment Change Coordinator position at The Brixton Group?
Duration: 12 months
Location: Chandler, AZ (Onsite 3 days/week)
Benefits Provided: Yes, including 15 PTO days/year
***U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor or transfer visas at this time.***
***No Vendors/3rd parties.***This role leads enterprise change delivery coordination across multiple technology teams, ensuring compliance with ITIL-based governance and operational standards. The position requires strong IT Service Management (ITSM) process knowledge, delivery coordination capabilities, and the ability to drive visibility, risk management, and execution across cross-functional initiatives.Requirements:
- 3 years of ITIL Change Management experience
- IT Service Management (ITSM) process experience
- JIRA administration and workflow coordination experience
- Coordinate change management deliverables across multiple technology teams
- Manage risks, dependencies, and delivery timelines for enterprise initiatives
- Ensure compliance with ITIL governance standards and operational processes
- Facilitate communication across project stakeholders and delivery teams
- Track delivery health metrics, reporting, and operational visibility
- Support process improvement initiatives reducing operational complexity
- Maintain documentation within JIRA and Confluence environments