Lead Barista

Lead Barista - Part Time
Pay: $18.50 per hour

Job description:

As a Lead Barista problem solving and taking leadership is crucial for success at TB&TB. Everything we do at our coffee roasting company is intentional, our design, craft for customer and warm connections with our customer leads to show the dedication and respect with have for our world class coffees.

Taking ownership of your position and being the building blocks for the team is what we are looking for in this position, the means putting the genuine care for the necessary operational tasks, from coffee quality and presentation standards to keeping our stores up to optimal presentation at all times while connecting with our patrons at a welcoming level.

You will work hand in hand with the Senior Leader and be their right hand on the daily operations of your store.

Necessary Qualifications for this Position:

- Demonstrates the ability to consistently produce high-quality Latte Art in each beverage.

- Possesses expertise in dialing in Espresso and PourOver grinders for a flawless extraction.

- Able to take on closing shifts and successfully finish the task in a timely manner.

- Capable of handling closing shifts and completing all tasks efficiently within the allocated time frame.

- Proficient in managing the fast-paced dynamics behind the bar, maintaining a clean and organized workflow while ensuring the delivery of quality drinks with quick turnaround times.

- Food Handlers Certification.

Requirements

• You are passionate for world class specialty coffee.
• Impeccable Customer Service.
• 2 years of experience in the Specialty Coffee industry.
• Solid Latte Art Skills.
• Knows how to dial and make the right variable adjustments for a great espresso shot.
• Reliable on every shift and STRONG WORK ETHICS.
• Detail oriented.
• Problem solver.
• Legacy to our customer experience and product quality is your big priority.
• Flexible schedule and MUST be able to work Saturdays, Sundays, and holidays.
• Food Handlers card required.
• Must work well with others and take initiative.
• Keeping a healthy and amicable work environment is also your priority.

Responsibilities

• Makes decisions at the store level and notifies Store Manager as well as ownership.
• Attend to our team members' concerns and solve them effectively.
• Identifies unprofessional and or toxic behaviors within your store team and addresses to keep a positive and safe work environment.
• Leads and reinforces our company’s values and specialty coffee culture between our team to project the same into our customer’s experience.
• Responsible for shift covering when sick days or no show for other team members.
• Knows how to organize your team according to everyone’s strengths for a faster service and consistent product quality.
• Ensures all cafe areas are clean and tidy by creating Daily cleaning schedules for the entire store.
• Always keeps shelves and fridges fully stock and clean.
• Keeps products on the shelves aligned and organized by date.
• Manages raw material by date to avoid/reduce unnecessary waste.
• Solves every unforeseen store task in a timely manner and effectively.
• Maintains safety features and optimal store appearance, FOH, and BOH.
• Order’s turnaround time is always your main priority.
• Ensures every order will be a faster service with a consistent high product quality.
• Ensures that the barista on the register greets every customer immediately in a friendly manner before the customers greet first.
• Attends to customer’s feedback, complaints and finds ways to resolve any situation making sure the customer is finally satisfied.

The Boy & The Bear - Coffee Roastery is an equal opportunity employer. We interview and hire applicants of all backgrounds, orientations, expressions, and identities, ensuring a diverse and inclusive workplace. Join us in fostering an excellent coffee experience where everyone's unique contributions support our mission to craft an exceptional coffee experience for our customers.

Job Type: Part-time

Pay: $18.50 per hour

Expected hours: 24 – 28 per week

Benefits:

• Employee discount

Work Location: In person

Salary : $19