Parts Associate

About Us:

The Boat House of Three Lakes is a premier destination for boating enthusiasts, offering a full range of services including boat sales, maintenance, repairs, and parts supply. With a commitment to excellence and customer satisfaction, we pride ourselves on providing top-notch service to our clients and maintaining the highest standards in the industry.

Job Description:

We are currently seeking a knowledgeable and enthusiastic Parts Associate to join our team. The Parts Associate will play a crucial role in ensuring the smooth operation of our marina by providing exceptional customer service and support in parts sales and inventory management. This position offers the opportunity to work in a dynamic environment surrounded by fellow boating enthusiasts.

Responsibilities:

• Assist customers in identifying their parts needs and provide recommendations based on their requirements.
• Process parts orders accurately and efficiently, including locating, pulling, and packaging parts for customer pickup or shipment.
• Maintain a clean and organized parts department, including shelves, bins, and storage areas.
• Receive and stock incoming parts shipments, ensuring proper documentation and inventory management procedures are followed.
• Perform periodic inventory counts and assist in reconciling discrepancies.
• Provide support to the service department by sourcing and delivering parts as needed.
• Assist in maintaining accurate records of parts transactions and customer interactions.
• Uphold a high level of customer service and professionalism at all times
• Assist customers in identifying their parts needs and provide recommendations based on their requirements.
• Process parts orders accurately and efficiently, including locating, pulling, and packaging parts for customer pickup or shipment.
• Maintain a clean and organized parts department, including shelves, bins, and storage areas.
• Receive and stock incoming parts shipments, ensuring proper documentation and inventory management procedures are followed.
• Perform periodic inventory counts and assist in reconciling discrepancies.
• Provide support to the service department by sourcing and delivering parts as needed.
• Assist in maintaining accurate records of parts transactions and customer interactions.
• Uphold a high level of customer service and professionalism at all times.

Qualifications:

• Previous experience in a parts department or similar role, preferably in the marine industry.
• Strong knowledge of boating and marine parts and accessories.
• Excellent communication and interpersonal skills, with the ability to effectively assist customers and work as part of a team.
• Detail-oriented with strong organizational and multitasking abilities.
• Proficiency in basic computer skills and familiarity with parts management software is a plus.
• Ability to lift and carry heavy objects, stand for extended periods, and work in varying weather conditions.
• A passion for boating and a desire to provide exceptional service to our customers.

The Boat House is an EOE and participates in the Federal E-Verify program for all employees.