What are the responsibilities and job description for the Parts Professional position at J&R Auto Parts?
Job Overview
Join our dynamic team as a Parts Professional and become the vital link between automotive excellence and customer satisfaction! In this energetic role, you will leverage your automotive parts knowledge, mechanical troubleshooting skills, and customer service expertise to ensure our clients receive top-quality parts and accessories. Your enthusiasm for vehicle systems, inventory management, and retail sales will drive success in a fast-paced environment. This is an exciting opportunity to grow your career in multifaceted position with responsibilities in retail sales; outside commercial sales and assisting our service manager with service writing automotive repair orders while delivering exceptional service.
Responsibilities
- Assist retail and commercial customers in identifying, locating, and selecting automotive parts and accessories with confidence and clarity
- Manage inventory control by stocking, organizing, and maintaining parts shelves to ensure optimal availability and accessibility
- Utilize automotive diagnostics tools and software to track parts orders, inventory levels, and repair histories
- Engage in retail sales activities, including upselling automotive products and managing POS (Point of Sale) transactions accurately
- Build strong customer relationships through effective communication, phone etiquette, and personalized service to foster loyalty
- Collaborate with technicians and service advisors to support vehicle maintenance and repair processes through precise parts management
- Perform mechanical troubleshooting when needed to assist customers with vehicle systems issues or maintenance queries
- Demonstrate proficiency in automotive diagnostics, vehicle maintenance procedures, and automotive repair knowledge to provide expert advice
Experience
- Proven experience working within a dealership or automotive repair environment is highly preferred
- Strong knowledge of automotive parts, accessories, vehicle systems, and mechanical troubleshooting techniques
- Demonstrated ability in inventory management, stock control, retail math, and POS operations
- Excellent communication skills
- Familiarity Microsoft Office applications, and automotive diagnostic tools is advantageous
- Previous experience in retail sales or customer service roles within the automotive industry will be considered a plus
- Ability to handle cash transactions accurately while maintaining professional phone etiquette and customer interaction skills
Join us as a Parts Professional where your mechanical expertise meets exceptional customer service! Be part of a team that values your skills, encourages growth, and celebrates success every day.
Pay: From $18.00 per hour
Expected hours: 40.0 – 45.0 per week
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $18