What are the responsibilities and job description for the Hostess/Cashier position at The Blue Rooster?
Job Overview
We are looking for warm, engaging and professional people to join our team. This is the one of the most important positions because you are first person to greet our guests and most of the time the last when they leave.
Responsibilities
- Greet all guests entering the restaurant and thank all guests leaving the restaurant
- Maintain cleanliness and organization at the host stand and front door area
- Answers phone, takes reservations
- Maintain an organized floor by quickly and efficiently seating guests according to company standards
- Clearly and politely communicate with guests when delays and/or waits occur
- Ensures that all menus are clean, in good shape and presentable to the guest
- Presents menus and gives a quality assurance: “Enjoy your dinner!”
- Communicate constantly with servers and kitchen
- Engage management for any guest issue or complaint
- Informs server and Manager of special requests, celebration of birthdays, anniversaries, known allergies, etc., as soon as a party is seated
- Directs guests at a comfortable pace for them to their table
- Checks the bathrooms regularly for cleanliness, restocks paper goods and empties trash cans when needed.
- Adhere to grooming and dress code standards
Skills
- Previous experience in food service or hospitality is preferred but not required.
- Must possess exceptional work ethic, strong sense of hospitality, and a collaborative attitude
- Ability to work in an organized and professional manner
- Able to work in a standing/walking position for long periods of time
- Ability to demonstrate quick thinking and adaptability in a constantly changing environment
- Excellent communication and interpersonal skills
- Receptive to constructive criticism and performance feedback
- Familiarity with POS systems and cash handling is a plus.
Job Type: Part-time
Pay: $8.00 - $12.00 per hour
Expected hours: 10 – 20 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $8 - $12