What are the responsibilities and job description for the Wholesale Parts Sales Representative position at The Best Ford?
Location: Best Ford - Nashua, NH
About Best Ford
Best Ford has proudly served the Nashua area with honesty, professionalism, and a commitment to top-tier customer service. As a locally owned dealership, we foster a supportive and growth-oriented environment where every team member plays a vital role. We're looking for passionate individuals who want to represent a trusted brand and build lasting relationships in the automotive industry.
Job Description
Best Ford is seeking a driven and personable Wholesale Parts Sales Representative to support our growing parts department. This individual will be responsible for managing and expanding our wholesale customer base, ensuring accurate and timely parts delivery, and maintaining detailed customer records. If you’re proactive, organized, and passionate about delivering excellent service, we want you on our team.
Job Type & Pay
Job Type: Full-time
Pay: Based on experience
Work Requirements
Work Schedule: Monday to Friday 7:30 am - 5:00 Pm
Ability to Commute: Nashua, NH (Required)
Work Location: In person
Responsibilities
Visit assigned wholesale customers regularly to maintain strong business relationships
Prospect and develop new wholesale accounts in the Nashua and surrounding areas
Communicate parts orders to the counter team, noting whether items are in stock or require emergency status
Confirm delivery dates with customers for non-stock items before placing orders
Review special orders with the parts manager and obtain approval prior to processing
Obtain parts manager’s approval for special pricing requests
Provide counter staff with accurate delivery instructions for outgoing orders
Follow up on orders to ensure prompt and accurate customer service
Submit completed call reports to management
Keep customer records updated in the DMS, including address or contact changes
Add new wholesale accounts to the DMS system
Attend training seminars and product updates when available
Maintain a professional appearance and attitude at all times
Offer the best possible customer experience, including hands-on product explanations when needed
Submit regular sales reports to management
Inform current and potential customers of product features, benefits, and promotions
Resolve customer concerns and complaints professionally and effectively
Qualifications
Previous experience in automotive parts sales or a related field
Strong communication, organizational, and follow-up skills
Proficient with DMS and general computer systems
Ability to multitask and manage time effectively
Clean driving record and valid driver’s license
Knowledge of automotive parts and product lines preferred
Self-motivated with a customer-first attitude
Why Join Best Ford
Join a fast-paced and well-supported parts department
Be part of a dealership that values long-term employee and customer relationships
Opportunity to grow within a trusted, community-focused brand
Represent one of the most well-known names in the automotive industry
Benefits
Competitive base pay commission
Health, dental, and vision insurance
Paid time off and vacation
401(k) plan
Employee vehicle purchase discounts
Career advancement opportunities
Equal Opportunity Employer Statement
Best Ford is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other protected characteristic as defined by federal, state, or local law. We believe that a diverse team strengthens our organization and fosters a more inclusive workplace.
About Best Ford
Best Ford has proudly served the Nashua area with honesty, professionalism, and a commitment to top-tier customer service. As a locally owned dealership, we foster a supportive and growth-oriented environment where every team member plays a vital role. We're looking for passionate individuals who want to represent a trusted brand and build lasting relationships in the automotive industry.
Job Description
Best Ford is seeking a driven and personable Wholesale Parts Sales Representative to support our growing parts department. This individual will be responsible for managing and expanding our wholesale customer base, ensuring accurate and timely parts delivery, and maintaining detailed customer records. If you’re proactive, organized, and passionate about delivering excellent service, we want you on our team.
Job Type & Pay
Job Type: Full-time
Pay: Based on experience
Work Requirements
Work Schedule: Monday to Friday 7:30 am - 5:00 Pm
Ability to Commute: Nashua, NH (Required)
Work Location: In person
Responsibilities
Visit assigned wholesale customers regularly to maintain strong business relationships
Prospect and develop new wholesale accounts in the Nashua and surrounding areas
Communicate parts orders to the counter team, noting whether items are in stock or require emergency status
Confirm delivery dates with customers for non-stock items before placing orders
Review special orders with the parts manager and obtain approval prior to processing
Obtain parts manager’s approval for special pricing requests
Provide counter staff with accurate delivery instructions for outgoing orders
Follow up on orders to ensure prompt and accurate customer service
Submit completed call reports to management
Keep customer records updated in the DMS, including address or contact changes
Add new wholesale accounts to the DMS system
Attend training seminars and product updates when available
Maintain a professional appearance and attitude at all times
Offer the best possible customer experience, including hands-on product explanations when needed
Submit regular sales reports to management
Inform current and potential customers of product features, benefits, and promotions
Resolve customer concerns and complaints professionally and effectively
Qualifications
Previous experience in automotive parts sales or a related field
Strong communication, organizational, and follow-up skills
Proficient with DMS and general computer systems
Ability to multitask and manage time effectively
Clean driving record and valid driver’s license
Knowledge of automotive parts and product lines preferred
Self-motivated with a customer-first attitude
Why Join Best Ford
Join a fast-paced and well-supported parts department
Be part of a dealership that values long-term employee and customer relationships
Opportunity to grow within a trusted, community-focused brand
Represent one of the most well-known names in the automotive industry
Benefits
Competitive base pay commission
Health, dental, and vision insurance
Paid time off and vacation
401(k) plan
Employee vehicle purchase discounts
Career advancement opportunities
Equal Opportunity Employer Statement
Best Ford is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other protected characteristic as defined by federal, state, or local law. We believe that a diverse team strengthens our organization and fosters a more inclusive workplace.