DIRECTOR OF FACILITIES SERVICES OPERATIONS

JOB SUMMARY

The Director of Facilities Services Operations is responsible for managing the day-to-day maintenance and repair functions, custodial and grounds services, safety and transportation services, construction, and renovation projects, collaborating with other departments, including resource coordination and procurement to ensure timely and successful outcomes. This position organizes, administers, and leads a comprehensive program of maintenance and custodial services that provide and maintain in an efficient and economical manner the facilities, grounds, equipment, and vehicles of the College, so that all faculty, students, staff, and the community are assured of clean, safe, attractive, and healthy places in which to learn and work.

This is a full-time, twelve-month, exempt position based in Columbia, South Carolina.  The responsibilities of this position requires regular presence on campus and at specific campus facilities, including using stairs and ladders in College buildings and construction sites. The scope of the job frequently requires working in the evenings and on weekends.   

 Salary based on experience and qualifications.  Benedict College offers a competitive benefits program.

 ESSENTIAL JOB FUNCTIONS:

• Ensures the success of the Department of Facilities Management by coordinating the development of goals and objectives that are consistent with and supportive of the institutional mission of Benedict College, reviewing and approving unit plans for Facilities Maintenance, Transportation Services, Grounds Services, and Custodial Services, and evaluating progress toward their achievement.
• Coordinates the delivery of essential facility services by organizing the various units of Facilities Management in a logical, non-duplicative, and effective manner which best meets the work requirements and mission of the department and the needs of the College and establishing appropriate policies and procedures that promote a strong service-orientation to students, faculty, and staff.
• Facilitates the development of an overall plan for needed repairs and renovations of all College buildings and facilities.
• Evaluates the condition of all College buildings and facilities and documenting their current condition and compliance with health, life safety, and building codes and, advises senior management of the status of existing College facilities regarding life safety requirements, makes recommendations for corrective action of unsafe conditions in the physical plant, and includes problems and recommendations for corrective actions.
• Ensures the success of capital projects and physical improvements by collaborating with and coordinating with appropriate partners, internal and external, throughout the project life cycle.
• Provides for a safe campus environment by directing the development of appropriate plans that anticipate requirements for extraordinary grounds, maintenance, and custodial efforts under emergency conditions and includes the use of contracted services beyond the College’s capability to provide needed services.
• Ensures that all College facilities are maintained in a manner which provides a clean and safe environment by directing Custodial Services and Safety efforts that include the use of contracted services beyond the capability of the College to provide needed services.
• Works with others to help ensure that the conditions of plans and specifications on construction projects are met by contractors by observing progress being made in the field, reporting observations to senior management and those tasked to manage the project, and assisting with the review of any modifications that may be suggested during the construction of a project.
• Assists in the preparation of the annual state appropriations request for maintenance and repair of existing College buildings and facilities by developing data derived from facility inspections and identify and prioritize repairs and renovations consistent with the campus master plan, identifying capital renewal projects which support the campus master plan, assessing staffing and funding levels required to maintain campus facilities, and making recommendations to the Vice President for Finance & Operations/CFO.
• Assists the College in helping to maintain a campus environment that is friendly to not only the disabled community, but the abled-bodied community as well by being familiar with access regulations and laws and when a discrepancy is discovered, bringing it to the attention of senior administration with possible solutions.
• Maintains and ensures control of all campus keys through enforced accountability.
• Develop effective and efficient staff by hiring qualified applicants, training personnel to departmental standards, assigning work appropriate to employees’ capabilities, and evaluating performance.
• Manages funds by controlling the annual department budgets.
• Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed by the Vice President for Business & Finance.
• Contributes to the overall success of Facilities Management by performing all other duties and responsibilities as assigned.

 MINIMUM REQUIREMENTS TO PERFORM WORK:  

• High school diploma or GED; Bachelor’s degree and/or professional designation preferred.
• Minimum five (5) years of experience within the industry.
• Experience in construction or facilities management preferably in a higher education environment or a related field is preferred.
• Previous experience in general maintenance, construction, or a similar field preferred.
• Basic knowledge of hand tools, power tools, and maintenance equipment.
• Must have a valid driver’s license with an acceptable driving record.
• Basic knowledge in the use of Microsoft Office Suite, utilizing Outlook, Word, Excel, and Microsoft Teams and Zoom; basic knowledge in the use of automated work order systems.

KNOWLEDGE, SKILLS AND ABILITIES:

• Strong analytical, process management, and problem-solving skills.
• Management skills, particularly problem-solving and decision-making Organizational and supervisory skills
• Strong verbal and written communication skills
• Ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds.
• Extraordinary customer service and quality attitude
• Ability to multi-task and establish priorities.
• Exhibit initiative, responsibility, flexibility, and leadership.

PHYSICAL DEMANDS:

Requires medium-to-heavy work that involves walking, standing, stooping, lifting, digging, pushing or raising objects and also involves exerting between 20 and 50 pounds of force on a recurring basis and 50 to 100 pounds of force on an occasional basis. May be required to use a ladder or scaffolding.   May be required to occasionally work in small, hard to reach spaces.  Work is performed both inside a facility and outdoors in all weather conditions.  Some hazardous situations may exist based on work to be performed.

WORKING CONDITIONS:

Work environment may risk exposure to bright/dim light, dusts and pollen, extreme heat and/or cold, wet or humid conditions, extreme noise levels, vibration, fumes and/or noxious odors, moving machinery, electrical shock, heights, disease/pathogens, toxic/caustic chemicals.

APPLICATION PROCESS: 

• Review of applications will begin immediately and continue until the position is filled.   
• Interested candidates should complete an online application using this link: https://www.benedict.edu/careers and upload a cover letter, resume, official transcripts, and three letters of reference.  If you have additional questions regarding the position, send an email to: human.resources@benedict.edu.

EOE M/F/D/V