What are the responsibilities and job description for the Customer Service Rep position at The Bay Family of Companies?
Job Type
Full-time
Description
The Customer Service Representative position will be responsible for customer service, office administration and sales support. This person will work out of our Green Bay location but will be assisting our Medford location.
Responsibilities:
Requirements
Qualifications:
Benefits: At The Bay Family of Companies, we believe in taking care of our employees. We offer a comprehensive and competitive benefits package designed to support the health and well-being of our employees & their families.
***This employment advertisement is not applicable to individuals who reside in the states of California or Colorado.***
Full-time
Description
The Customer Service Representative position will be responsible for customer service, office administration and sales support. This person will work out of our Green Bay location but will be assisting our Medford location.
Responsibilities:
- All general office administrative functions including answering phones and routing to the appropriate person, filing, and general office organization.
- Enter data and import quotes into the computer system.
- Generate BOLs using RedWood and contacts carriers to schedule pick-ups.
- Confirm order status, shipments, and delivery dates and times to customers.
- Will be required to perform all other duties as assigned.
Requirements
Qualifications:
- High school diploma or equivalent, required.
- One year of office experience, preferred.
- Exceptional communication/organizational skills.
- Experience working Microsoft Office Products, preferred.
Benefits: At The Bay Family of Companies, we believe in taking care of our employees. We offer a comprehensive and competitive benefits package designed to support the health and well-being of our employees & their families.
- Health benefits to include medical, dental and vision insurance. A wellness program with incentives.
- Financial security with a 401(k) with a generous company match, a Health Savings Account option, and life & disability insurance for unexpected events.
- Work-Life balance supported by a generous amount of paid time off and holidays to recharge.
- Additional perks include employee discounts, company events and recognition programs.
***This employment advertisement is not applicable to individuals who reside in the states of California or Colorado.***