Outlet Manager - Roundhouse

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Job Type

Full-time

Description

JOB PURPOSE:

The Manager is responsible for the day-to-day operations and financial success of The Bartolotta Restaurants seasonal beer garden, Roundhouse. Oversees the food and beverage programs and menus, ensuring cost efficiency while meeting Bartolotta standards. Manages a dedicated team of staff to provide a superior level of guest service and an exceptional guest experience.

Primary Duties And Responsibilities

• Oversees and participates in food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures guest satisfaction throughout all aspects of the guest experience.
• Handles guest complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Monitors food and beverage costs.
• Manages inventory and purchases food and supplies.
• Manages and organizes the staff schedules.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
• Maintains daily sales reporting and manages tip pool for hourly staff.
• Prepares and submits operations reports and other documentation requested by the Director of Specialty Concepts.
• Creates a positive work environment in line with our mission, vision, and core values.
• Hires and trains crew members.
• Performance manages the team as and when necessary in accordance with restaurant policy, employing the services of the HR team as needed.
  
  

All Other Duties as Assigned

Requirements

QUALIFICATION REQUIREMENTS:

• Highly organized and self-directed.
• Able to build relationships at all levels of the organization.
• Exceptional interpersonal, oral, presentation and written communication skills.
• Ability to work in fast-paced, changing environment.
• Demonstrated strong performance in analytical, innovative, and critical thinking, strategy and collaboration.
• Strong supervisory and leadership skills.
• Excellent time management skills.
• Excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Proficient with Microsoft Office Suite or related software.
• Ability to address employee discipline and coaching opportunities.
• ServSafe Certification required
• Ability to procure and maintain an operator’s license in the City of Milwaukee
  
  

EDUCATION And/or EXPERIENCE REQUIREMENTS

• High school diploma or equivalent required.
• Previous restaurant experience required; management experience preferred.
• Successful completion of corporate training program required.
  
  

Physical Requirements

While performing the duties of this job, the employee is:

• Regularly required to sit, talk, use repetitive motion, type, and hear.
• Frequently required to stand, walk, use hands and fingers to handle and feel, and reach with hands and arms.
• Occasionally required to bend, kneel, crouch, climb stairs, and reach overhead
• Ability to traverse all parts of the restaurant quickly.
• Must be able to lift 25 pounds at times.
  
  

ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.