What are the responsibilities and job description for the Innkeeper Assistant position at THE BARN INN BED AND BREAKFAST?
Job Overview
We are seeking an Assistant to join our team at the number one bed and breakfast in Amish country, The Barn Inn. The ideal candidate will possess strong leadership skills and a passion for guest relations, ensuring that all guests receive exceptional service. This role involves supporting various departments, including front desk operations and, houskeeping services, while maintaining a welcoming atmosphere for guests.
Responsibilities
- Provide outstanding guest services by addressing inquiries, resolving issues, and ensuring guest satisfaction.
- Assist with front desk operations, including check-ins, check-outs, and managing reservations.
- Collaborate with the hospitality management team to enhance overall guest experience.
- Utilize phone systems effectively to communicate with guests.
- Maintain a clean and organized front desk area and lobby to create a welcoming environment for guests.
Requirements
- Proven experience in hospitality or customer service roles is preferred.
- Self motivated to get the job done.
- Familiarity with front desk operations and night audit processes is a plus.
- Experience with phone systems and guest services software is beneficial.
- A background in resort or hospitality management is an advantage.
- Ability to work flexible hours including some Sundays as required.
Join us in delivering exceptional experiences to our guests while growing your career in the hospitality industry!
Job Type: Part-time
Pay: $13.00 - $15.00 per hour
Schedule:
- Day shift
- Morning shift
Ability to Commute:
- Millersburg, OH 44654 (Required)
Work Location: In person
Salary : $13 - $15