What are the responsibilities and job description for the Receptionist position at The Bank of Missouri?
Working at The Bank of Missouri
At The Bank of Missouri we know it takes great people to support the communities we serve! We are passionate about caring for people and communities, and know how to recognize and reward our employees for their talent and contributions. When you work at The Bank of Missouri, you not only get to help others, but you also get the resources, opportunities and support to grow your own career.
About our Company
Staying in business for more than 125 years is hard. Really hard. If you think about it, we've endured many events, like the Great Depression and two World Wars. We've survived and thrived, thanks to our great customers and communities. We were founded on core values of accountability, community service and financial conservatism. Those principles are the reason we are still in business today. Caring for people and communities is our foundation!
We've built a reputation of being financially secure and community focused. We are an independent community bank and fully intend to stay that way. We are big enough to accommodate any financial need, yet small enough to give every customer the personal treatment they deserve.
About this job:
The Receptionist is responsible for creating a positive experience for our customers from the moment they enter our facilities. They will answer calls and direct them to the correct team member, in addition to organizing various documents and files for customer receipt. The Receptionist will also assist with closings and document preparation when needed.
Here are some of the great benefits you will enjoy as a member of our team:
- Competitive Salary
- Personal paid time off, as eligible
- 401K and Employee Stock Option Plan, as eligible
- Fitness reimbursement
- Learning, development and growth opportunities
As a Receptionist you will:
- Answers and directs incoming calls
- Greets and directs customers as they arrive at facilities
- Run office errands for purchases, make deposits at bank or pick up payments or documents as needed
- Purchase supplies and stock the office facilities
- Proof legal descriptions and file deeds as needed
- Process order entry and set up of new title orders
- Discovery for new orders such as obtaining Operating Agreements, Trusts, Corporation documentation, marital status for buyers and sellers and any other preliminary information needed to begin the title search
- Assist with closings as needed including document signing, notarization, data entry for collaboration to assist closers and coordinators
- Imaging essential documents into Softpro after closing
- Imaging files after Final Policy is issued into Synergy
Qualifications for Success:
- High School Diploma, GED, or equivalent work experience
- Strong customer service skills
- Strong verbal and written communication skills and strong interpersonal skills
- Must maintain a high level of professionalism and confidentiality at all times, in all situations.
- Ability to work independently
- Proficient in Microsoft Office (preferably Word, Excel)
- Ability to manage multiple tasks and deadlines in a highly detailed, fast paced environment
- Title experience preferred
The Bank of Missouri is an Equal Opportunity Employer