What are the responsibilities and job description for the Offshore Hubspot Technical Specialist position at The BAM Companies?
Job Details
Description
Offshore Hubspot Technical Specialist
Company Overview
The BAM Companies (BAM) began in 2010 in the heart of Indianapolis. Affectionately referred to as the “BAMFAM” by its employees, the company is dedicated to changing the way property management operates. A property management company focused on achieving maximum benefit for residents, owners, and investors, BAM always acts with a focus on its core values of: Growth, Fun, Family, and Work-Life Balance. In utilizing industry knowledge, the strengths of the team, and market expertise, BAM is a company that knows how to succeed! We encourage you to join this winning team, and grow with us.
Job Overview
We are seeking a dynamic and experienced HubSpot Technical Specialist to take ownership of our HubSpot ecosystem, leading CRM migrations, integrations, automations, and overall operations. In this role, you will drive strategic initiatives, design and optimize end-to-end customer journeys, and ensure data integrity across all systems. You will be the key decision-maker in leveraging HubSpot to its fullest potential, proactively identifying opportunities for improvement and implementing solutions that enhance efficiency and scalability. The ideal candidate will have deep HubSpot expertise, a strong technical background, and the leadership skills to guide cross-functional teams and influence best practices across the organization.
Key Responsibilities:
CRM & Data Management
- Design, clean, and maintain CRM data for accuracy and reliability.
- Conduct audits to identify inefficiencies, duplicates, and process gaps within HubSpot.
- Develop standardized usage guidelines and documentation for internal teams.
- Generate reports and dashboards to provide insights into CRM performance, campaign effectiveness, and data trends.
- Lead and execute CRM migrations, ensuring smooth data transition from platforms like Appfolio and FINTRX to HubSpot.
Automation & Workflow Development
- Design and implement automated workflows within HubSpot to ensure CRM data is streamlined.
- Optimize existing processes to improve efficiency and user experience.
- Collaborate with internal teams to define business requirements and translate them into scalable HubSpot solutions.
Integrations & Technical Solutions
- Map, design, and implement custom integrations using HubSpot APIs and Private Apps.
- Set up and optimize integrations between HubSpot and other platforms (ie. Zapier, Google, Typeform, JustCall).
- Ensure proper tracking and data synchronization across integrated systems.
- Troubleshoot and resolve CRM and marketing automation issues.
Training & Support
- Train team members on HubSpot best practices, workflows, and automation.
- Monitor system performance and proactively address issues.
- Stay updated on the latest HubSpot features, updates, and industry trends to continuously enhance processes.
Benefits
BAM offers a comprehensive benefits package that includes some out-of-the-box choices, but things being different and that challenge conventional wisdom is how we always operate.
- Paid Time Off - Upon starting each employee already will be able to enjoy all 14-and-a-half paid holidays that BAM observes! On top of that, when each employee hits their 180th day, we drop 88 hours of PTO into each person’s account. That only goes up on the employee’s first BAM-iversary when we add another 120 hours into each person’s bank.
- Traditional Medical and Health Benefits - We all need them, and BAM provides them at a bargain! BAM puts a premium on your health so the company is providing you health insurance immediately upon hiring. BAM's insurance plans provide employees and their dependents access to medical benefits.
- Company Culture - BAM strives to have and succeeds in always having the small company feel. You will never be a number, and will always be valued. We live out our values: (1) When People Grow, BAM Grows, (2) Loyal, Loving Family, (3) Fun, Quirky Spirit, and (4) Work Hard, Play Hard, WIN!
- Personal & Professional Development - BAM pays for unlimited access to MytrueU which is a site that aggregates incredible community leaders and asks them to share their lessons learned, in order to enrich others.
- Events - BAM spares no expense in order to plan events for the entire company. No matter where the employee is working, we ensure that everyone can get together and live out our Core Values.
Schedule:
- 8-hour shift
- Monday to Friday
- Night shift
Supplemental pay types:
- 13th-month pay
Communication Release
By applying for this position or showing interest to a team member, you agree to receive emails and text messages from Barratt Asset Management, LLC (The BAM Companies). If you want to stop receiving these communications, you can respond to a team member's call or message and request to be unsubscribed, which will then end the communication from us.
Qualifications