What are the responsibilities and job description for the Team Member position at The Baked Bear at Sawgrass Mills?
Job Overview
Join our dynamic team as a Team Member and become the heart of a lively, fast-paced food service environment! In this role, you'll be the friendly face that greets customers, prepares delicious ice cream sandwiches, and ensures every guest has an exceptional experience. Your energy and enthusiasm will help create a welcoming atmosphere where customers feel valued and satisfied. Whether you're handling food preparation, operating POS systems, or providing top-notch customer service, your contribution is vital to our success. This position offers a fantastic opportunity to develop your skills in the food industry while working in a vibrant team setting.
Responsibilities
- Prepare and serve food items efficiently, maintaining high standards of quality and presentation
- Operate POS systems to process orders accurately
- Provide excellent customer service by taking orders, answering questions, and upselling menu items to enhance sales
- Handle cash transactions with precision, including cash handling and cashiering duties
- Maintain cleanliness and sanitation standards in food prep areas, dining spaces, and throughout the restaurant
- Assist with food safety procedures, including proper food handling and sanitation practices
- Responsible for keeping counters and surrounding areas clean using proper cleaning procedures
- Adheres to all company policies in a professional and timely manner
Qualifications
- Previous experience in food preparation or food service environments is preferred but not required; enthusiasm and willingness to learn are key!
- Excellent customer service skills with a friendly, positive attitude
- Basic math skills for cash handling, retail math, and order calculations
- Knowledge of food safety standards and sanitation practices within the food industry
- Ability to work effectively in quick service or fast-food restaurant environments
- Passionate about customer service
- Professional, punctual, and demonstrate exceptional customer service and multi-tasking skills
- Bubbly, outgoing personality and positive attitude
- Strong communication and listening skills
- Able to lift up to 50 pounds
- Ability to stand for extended period of time
Pay: $14.00 - $19.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Food provided
- Paid training
- Referral program
Application Question(s):
- Are you in high school?
- Please provide the best phone number to contact you
Experience:
- Customer service: 1 year (Preferred)
- Food industry: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
Salary : $14 - $19