Auto Shop Receptionist

Job Summary
Join our dynamic auto shop team as a Receptionist, where your energetic and welcoming presence will set the tone for exceptional customer experiences. In this vital front desk role, you will manage daily administrative tasks, coordinate appointments, and serve as the friendly face that greets clients and visitors. Your proactive approach and organizational skills will ensure smooth operations and foster positive relationships with customers and team members alike. This paid position offers a fantastic opportunity to develop your office management expertise within a fast-paced automotive environment.

Duties

• Greet customers warmly upon arrival and provide excellent customer service through in-person interactions and phone communication
• Answer multiple-line phone systems efficiently, demonstrating professional phone etiquette and clear communication skills
• Schedule appointments, manage service calendars, and coordinate with technicians to optimize workflow
• Handle data entry tasks such as filing, updating customer records, and processing invoices using Microsoft Office, Google Workspace, and QuickBooks
• Maintain organized files, process paperwork accurately, and perform proofreading to ensure document quality
• Support office management by managing supplies, maintaining cleanliness of the reception area, and assisting with clerical duties like typing and proofreading documents
• Communicate effectively with clients via phone, email, or in person to address inquiries, provide updates, and support customer support efforts

Skills

• Bilingual proficiency to serve a diverse client base effectively
• Strong office management skills with experience in clerical tasks and administrative support
• Proficiency in Microsoft Office Suite (Word, Excel), Google Workspace applications, and QuickBooks for bookkeeping and data entry
• Excellent computer literacy with the ability to navigate multi-line phone systems and front desk operations seamlessly
• Outstanding organizational skills with attention to detail for filing, proofreading, and calendar management
• Exceptional customer service abilities combined with professional phone reception skills and phone etiquette
• Ability to multitask efficiently while managing time effectively in a busy environment
• Previous office experience or personal assistant background preferred to ensure smooth daily operations

Join us in creating a welcoming environment where efficiency meets exceptional service! This role is perfect for motivated individuals eager to grow their administrative skills in a vibrant automotive setting. We value energetic team players who thrive on organization, communication, and delivering top-tier customer support.

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Work Location: In person

Salary : $17 - $20