What are the responsibilities and job description for the Sales/ Community Relations Counselor position at The Aspenwood Company - The Village of River Oaks?
Are you a dynamic sales professional with a heart for senior living? Join our team as a Sales & Community Relations Counselor, where your role is pivotal in achieving and maintaining 100% occupancy through strategic leasing, relationship-building, and community outreach. You’ll work closely with a sales partner, engage in referral sources, and cultivate meaningful connections with prospective residents and their families. If you're passionate about making a difference and thrive in a collaborative, mission-driven environment, we want to hear from you!
Benefits
- 401K with 4% safe harbor match
- Generous PTO with rollover
- Holiday Pay Floating Holiday
- PTO Cashout Option
- Healthcare coverage options
- Employee Assistance Program
- Paycheck Advances
- Financial Hardship Support
- Compassionate Leave
- Perks at Work – Discounted pricing on everyday purchases
Location: Village of River Oaks, an Independent Living and Assisted Living with Memory Care senior community
Salary: $60,000/yr. - $65,000/yr.
Key Responsibilities
- Conduct engaging tours for prospective residents and families
- Promptly follow up on all leads and inquiries
- Maintain accurate and current data in the CRM system
- Utilize Traci Bild or Sherpa sales methodology tools
- Prepare lease signing documentation for the Executive Director
- Represent the community at internal and external marketing events
- Collaborate with internal departments to enhance the sales experience
- Coordinate logistics for special events and Director’s Specials
- Participate in Manager on Duty (MOD) rotation
- Uphold company policies, professional standards, and legal compliance
- Serve on the emergency response team
- Maintain professional appearance and hygiene
- Conduct home visits and personalized follow-ups with prospects
- Manage outreach referral budget and expenditures
- Develop and nurture business-to-business relationships
- Partner with high-profile community groups to generate leads
- Submit weekly activity and performance reports
- Enter and track all leads and referral sources in CRM
- Attend professional networking events
- Perform other duties and special projects as assigned
Qualifications
- Associate degree in sales, marketing, business, or related field required; Bachelor’s degree preferred
- Minimum 2 years of sales experience in senior living or multi-family residential environments
- Proven success in occupancy-driven sales roles
- Proficiency in Microsoft Office Suite; experience with Yardi and Enquire is a plus
- Strong relationship-building and hospitality skills
- Excellent written and verbal communication in English
- Flexible schedule including evenings, weekends, and holidays
- Reliable transportation for work, events, and home visits
- Ability to adapt to changing priorities and maintain professionalism
- Pre-employment background check and drug screening required
EOE/M/F/D/V
Salary : $60,000 - $65,000
