What are the responsibilities and job description for the Cannabis Lounge Server position at The Artist Tree?
Brief Summary of Job: Servers are essential to our lounge team! You are responsible for curating our guest experience by providing friendly, informed guidance to customers. Efficiently and courteously setting up assigned tables, retrieving and serving food and cannabis orders, non-alcoholic beverages to guest tables. Maintain cleanliness and condition of the work areas and equipment While adhering to company procedures and cannabis regulations.
Essential Functions and Responsibilities of the job include but are not limited to:
- Maintain a clean and organized space
- Assist with meal set-up and set or preset tables in the dining room as assigned.
- Cheerfully wait on guests, give a summary of the lounge, make recommendations, up sell.
- Communicate any food allergies or dietary restrictions to kitchen and team
- Strong product knowledge and understanding of cannabis use and effects in order communicate the safe use of our products
- Responsibly serve cannabis and monitor the consumption of cannabis by our guests
- Serve food and beverages, check-in with and monitor guests’ experience throughout their visit to ensure guest satisfaction.
- Promptly address guest issues and concerns
- Build rapport with guests and foster approachable and welcoming store environment
- Cultivate repeat customer base through brand loyalty program and data retention
- Perform side work and end-of-shift closeout tasks
- Assist with cleaning the dining area. Wipe down and reset the table for the next guests.
- Assist with maintaining cleanliness of the lounge to the company’s standards and all health codes at all times
- Adhere to food safety requirements. *Must have a food handler’s certificate
- Process all cash and charge transactions according to house procedures
- Report any missing/found articles, or damage to the MOD
- Provide assistance to other team members and departments (retail) to contribute to the best overall performance of the operation
- Perform other duties as assigned, requested or deemed necessary by management
***Management retains the discretion to add or change the duties of the position at any time. ***
Qualifications:
- Experience/Knowledge/Education: Previous one (1) or more years experience as Budtender preferred. Basic knowledge of state and local compliance laws preferred.
- Skills/Abilities/Other Requirements: Must be 21 or older. Must be fully vaccinated for COVID-19. English speaking or bilingual. Operate POS. Ability to compute basic mathematical calculations. Ability to prioritize, organize and make good judgments. Dependable. Reliable transportation.
- Physical Requirements: Standing and walking for long periods of time. Repetitive bending, stooping, reaching, twisting, lifting and carrying. Reaching above, at and below shoulder level. Lifting and carrying unassisted up to 30 lbs. of bulk goods. Exposure to cleaning agents.
Supervisory Responsibility: None.
Independent Judgment Used: Only within the guidelines established by management and to the extent of operating within The Artist Tree policies and procedures.
Working Conditions/Environment: Lounge, dab bar, retail store, fulfillment area, product inventory storage, restroom, and employee break room - subject to security clearance based on job duties.
Additional Comments: Must be aware of the importance of safety and security and endeavor to follow safety and security protocols at all times. Must be friendly and courteous to guests and fellow team members at all times.
About the Business:
The Studio Lounge by The Artist Tree is a unique destination for cannabis exploration and art in California while enjoying a subversive environment, good food and conversation .
Job Type: Part-time
Pay: From $20.25 per hour
Benefits:
- Employee discount
- Paid sick time
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $20