What are the responsibilities and job description for the Program Coordinator - Youth Services position at The Arc of Washington County?
Remote Status: On-Site
Now Hiring: Full-Time Program Coordinator – Youth Services
Location: Hagerstown, MD
Pay: $19.42/hour
Schedule: 40 hours/week | Flexible — evenings & weekends as needed
Start a meaningful career supporting youth in residential care. The Arc of Washington County (since 1952) is hiring a Program Coordinator to provide administrative support, maintain compliance and documentation, and deliver up to 20 hours/week of direct support as needed.
✨ What You’ll Do
Provide administrative & clerical support to Youth Services.
Maintain monthly timelines, service documentation, and end-of-month paperwork.
Complete petty cash, mileage logs, youth allowances, purchase receipts.
Maintain client records per COMAR, DHS-SSA, DDA, and agency policy.
Provide up to 20 hours/week direct support (appointments, absences, emergency coverage).
Review documentation for quality assurance, billing accuracy, and compliance (attendance, drills, care tracker).
Support CARF accreditation tracking and required documentation.
Coordinate bulk supply orders (clothing, bedding, priority items).
Maintain resource guides, schedule quarterly reviews, prepare service plans and youth handbooks.
Participate in Emergency On-Call rotation; perform other duties as assigned.
Requirements
High School Diploma or GED.
1 year residential experience required; clerical/administrative experience preferred.
Valid U.S. driver’s license with 2 years driving experience; able to safely transport individuals.
Ability to provide direct care and implement physical interventions if necessary.
Proficient in Microsoft Word, Excel, Outlook, PowerPoint.
Attend New Hire Training — M–F, 8:30 AM–5:00 PM for first 3 weeks 2 days.
Must pass comprehensive background checks (state & national), fingerprinting, drug screen, and physical/ergonomic testing.
Benefits & Perks
Health, dental & supplemental insurance (shared cost)
Company-paid life insurance & short-term disability
403(b) retirement plan with company match
Paid Time Off 7 paid holidays
Professional development & growth opportunities
Casual dress code, employee appreciation events
DSP Certification Bonus Program
Earn $1,500–$2,000 per certification level in Year 1 (multiple levels possible — up to potential total based on levels completed). Annual bonuses continue while certification is maintained.
Make a difference every day — apply to join a team that values compassion, inclusion, and high-quality care.
#HP
Salary : $19