What are the responsibilities and job description for the Wellness Office Assistant position at The Arc of Central Alabama?
Description
The Wellness Office Assistant supports the daily operations of the Wellness department by coordinating medication refills, managing communication with pharmacies, and assisting nurses with prescription tracking. This role also manages incoming calls, maintains accurate records, and ensures timely distribution of medications to appropriate staff.
Key Responsibilities
Join Us
If you're passionate about supporting individuals with intellectual and developmental disabilities and want to make a meaningful impact, we invite you to apply and become part of our mission-driven team.
Diversity, Inclusion, and Equal Opportunity Statement
The Arc of Central Alabama is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace where all individuals are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, marital status, or any other protected status under federal or state law. We provide reasonable accommodations for qualified individuals with disabilities and encourage veterans and individuals from underrepresented communities to apply.
The Wellness Office Assistant supports the daily operations of the Wellness department by coordinating medication refills, managing communication with pharmacies, and assisting nurses with prescription tracking. This role also manages incoming calls, maintains accurate records, and ensures timely distribution of medications to appropriate staff.
Key Responsibilities
- Perform general office duties including filing, scanning, sorting, and organizing paperwork.
- Handle confidential medical and personal documents in accordance with HIPAA and organizational policies.
- Answer and route phone calls, take messages, and provide courteous assistance to staff, families, and external providers.
- Assist with Therap data entry and tracking (or other electronic health record systems used by the organization).
- Maintain office supply inventory; ensure forms, materials, and equipment are stocked and functional.
- Support the preparation of reports, logs, and departmental documentation.
- Assist with organizing departmental records, binders, and compliance materials.
- Comfortable with on-call duties
- Able to perform work in both office and community/home settings
- Willing to complete MAS Nurse Training if not already done
- Able to work in both Jefferson and Blount counties
- Perform other duties as assigned.
- High school diploma or equivalent required. Experience with medical records, pharmacy coordination, and office administration is preferred.
- Prior experience in a healthcare or office setting preferred.
- Strong organizational skills and attention to detail.
- Ability to multitask in a fast-paced healthcare environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Experience with electronic health record systems.
- Excellent verbal and written communication skills.
- Ability to work independently and collaboratively.
- Prolonged periods sitting at a desk and working on a computer.
- Frequent use of office equipment including phone, fax, printer, and scanner.
- Occasional lifting of up to 25 pounds.
- Work is primarily performed in an office environment.
Join Us
If you're passionate about supporting individuals with intellectual and developmental disabilities and want to make a meaningful impact, we invite you to apply and become part of our mission-driven team.
Diversity, Inclusion, and Equal Opportunity Statement
The Arc of Central Alabama is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace where all individuals are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, marital status, or any other protected status under federal or state law. We provide reasonable accommodations for qualified individuals with disabilities and encourage veterans and individuals from underrepresented communities to apply.