What are the responsibilities and job description for the ISP Coordinator position at The Arc Mercer?
Title: ISP Coordinator
Compensation: $65,000 - $70,000 annually
Status: Full-Time
Category: Exempt
Location: Mercer County, NJ
Who We Are
The Arc Mercer has supported individuals with intellectual and developmental disabilities (IDD) for over 70 years. We are recognized for operational excellence, strong leadership, and industry-leading low staff turnover. Our organization is committed to innovation, accountability, and building systems that ensure consistent, high-quality services across all programs.
What We Offer:
- Top 401k plans in the industry. Employer contribution of 5% and 6% match, for a total of 11%
- Comprehensive Medical and Dental Benefits
- Paid Time Off: Personal, Vacation & Sick
Position Overview
The ISP Coordinator provides agency-wide leadership and coordination of the Individualized Service Plan (ISP) process across Residential, Day, and Vocational programs. This role is responsible for managing ISP timelines, coordinating interdisciplinary teams, ensuring active engagement and accountability of all team members, and maintaining consistent documentation and goal development practices.
The Coordinator ensures that ISP preparation is timely, collaborative, person-centered, and compliant with regulatory requirements, while promoting consistent utilization of the electronic health record (EHR) system.
Key Responsibilities
- ISP Timeline Management: Maintain the agency-wide ISP calendar, monitor deadlines, and initiate preparation at least four weeks prior to scheduled ISP meetings. Track completion of all required activities to ensure timely readiness.
- Interdisciplinary Team (IDT) Coordination & Engagement: Lead coordination of interdisciplinary teams across Residential, Day, Vocational, and Clinical services. Ensure all appropriate team members are actively engaged, understand their responsibilities, contribute to ISP development, and complete assigned tasks within established timelines.
- Documentation & Support Coordinator Communication: Oversee the timely collection, completion, and submission of assessments, family/guardian input, ISP worksheets, proposed goals, and supporting documentation to Support Coordinators. Ensure all materials are complete and available for ISP meetings.
- Goal Development & Outcome Management: Work collaboratively with agency goal developers and Residential, Day, Vocational, and Clinical departments to coordinate the development of meaningful, measurable, assessment-based, person-centered goals. Promote consistency in goal development, implementation, documentation, and outcome tracking across programs.
- EHR System Consistency: Promote standardized documentation, accurate goal entry, consistent tracking, and effective utilization of the electronic health record (EHR) system.
- Quality Assurance & Accountability: Monitor ISP preparation, identify gaps or delays, follow up with responsible team members, and support regulatory compliance and continuous process improvement.
Why Join Us? At The Arc Mercer, you'll be part of a mission-driven organization where your work truly makes a difference. Join a supportive, professional environment that values growth, collaboration, and the power of inclusion. Here, you'll have the opportunity to empower individuals to achieve their fullest potential, while building your own skills and career through ongoing training and development
If you're passionate about helping others thrive in the workplace and the community, we invite you to bring your talents to our team. Together, we'll create meaningful opportunities and make a lasting impact. Join us at The Arc Mercer-where every day is an opportunity to change lives.
Equal Opportunity Employer The Arc Mercer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status
Referral Notice: Please list any employee referrals directly in your application. To maintain a fair and compliant hiring process, applicants and their contacts should not reach out to company leadership or managers regarding interviews or hiring decisions. All communication must go through Talent Acquisition.
Salary : $65,000 - $70,000