Accounts Receivable Clerk

At The Arbor Behavioral Healthcare, we are dedicated to providing compassionate, high-quality care within a recovery-focused environment.

We are seeking a detail-oriented, proactive Accounts Receivable Specialist to manage our billing cycles, protect financial health, and collaborate across our admissions and finance teams.

The Accounts Receivable Specialist monitors all accounts receivable activity, ensuring accurate tracking, billing, and reconciliation of revenue, payments, and outstanding balances. Acting as the central bridge between internal systems, our external billing partner, and bank deposits, you will ensure seamless financial operations across all our entities.

Admissions & Account Management

• Financial Agreement Review: Review and approve financial agreements originating from the Admissions department to ensure accurate setup.

• New Account Intake: Establish and configure client financial accounts based on final agreements received from the Admissions Office.

• File Maintenance: Generate, update, and manage account status reports to track active client coverage, reviewing metrics with Admissions weekly.

• Database Upkeep: Maintain accurate, organized client files and administrative invoicing records across multiple programmatic companies.

Invoicing, Posting & Collections

• Billing Cycle Processing: Execute accounts receivable invoices, financial statements, and monthly sober living/advocacy billing cycles.

• Payment & Denial Monitoring: Post incoming payments and audit remittance advice to identify underpayments or billing company errors.

• Guarantor Relations: Review open accounts with financial guarantors, establish structured payment plans, and oversee the refund approval process.

• Collections Coordination: Professionally engage with clients or third-party payors regarding delinquent balances to optimize cash flow.

Reconciliation & Financial Reporting

• Revenue Reconciliation: Reconcile data and revenue reported by our third-party billing partner against internal clinical records and physical bank deposits.

• Variance Tracking: Keep meticulous logs of ongoing reconciliation efforts, document systemic variances, and elevate anomalies to leadership.

• AR Reporting: Prepare, analyze, and present comprehensive monthly Accounts Receivable and aging metrics to leadership.

• Cross-Departmental Support: Assist the Controller with core general accounting tasks, including budgeting support, file compliance, and localized Accounts Payable duties.

What We Offer

• Health, Life, Dental, and Vision insurance plans.

• 401(k) Company Matching

• Paid Time Off (PTO): Accrue 120 hours annually

Qualifications

• Proficiency with Microsoft Office (Excel, Word, Outlook) and billing software; strong data entry and spreadsheets skills

• Experience in accounts receivable, billing, collections, and customer service; attention to accuracy in financial records

• Knowledge of accounting principles (GAAP/SOX familiarity as applicable) and basic accounting systems; ability to perform account reconciliation and data analysis

• Good communication and phone etiquette; able to manage client invoicing, payment reminders, and debt collection efforts

• Detail-oriented with strong organizational and time-management abilities; experience with 10-key typing and double-entry bookkeeping is a plus

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical Setting:

• Office

Experience:

• Accounts receivable: 2 years (Preferred)

Work Location: In person

Salary : $60,000 - $65,000