What are the responsibilities and job description for the Public Area Attendant position at The Amelia Island Club?
Description
I. POSITION PURPOSE
Responsible for ensuring that our public spaces reflect the highest standards of cleanliness and hospitality. Your dedication to creating a welcoming atmosphere for our members and guests.
Accountabilities
II. MINIMUM REQUIREMENTS
I. POSITION PURPOSE
Responsible for ensuring that our public spaces reflect the highest standards of cleanliness and hospitality. Your dedication to creating a welcoming atmosphere for our members and guests.
Accountabilities
- Perform routine cleaning of public areas such as lobbies, offices, corridors, elevators, lounges, restrooms, dining rooms and other member-accessible spaces.
- Vacuum, sweep, mop, and dust all designated areas to maintain cleanliness and tidiness.
- Empty trash receptacles and replace liners regularly to uphold hygiene standards.
- Polish furniture and fixtures
- Clean, vacuum, and polish elevators
- Clean rugs and upholstered furniture using a vacuum cleaner, broom and shampoo machine.
- Keep entryways, walkways, and outdoor spaces clean and free from debris.
- Monitor and maintain the cleanliness of public restrooms, ensuring they are well-stocked with supplies (e.g., toilet paper, hand soap, paper towels).
- Regularly clean and disinfect sinks, countertops, mirrors, and other fixtures to maintain high sanitary standards.
- Report any maintenance issues or damage found in public areas promptly to the appropriate department or supervisor.
- Conduct regular inspections of designated areas to identify and address cleanliness and safety concerns.
- Maintain housekeeping closets inventory
- Greet members and guests with friendly and professional demeanor, providing assistance and answering basic inquiries when needed.
- Offer a warm and welcoming atmosphere, helping to create a positive first impression for members.
- Collaborate with other club departments, such as food & beverage, to ensure seamless operations and member satisfaction.
- Assist in handling special projects and tasks as assigned by supervisors or management.
- Follow all AIC safety and security procedures to maintain a safe environment for members and staff.
- Adhere to the club's policies and standards, including those related to cleanliness, hygiene, and appearance.
- Other duties as assigned
II. MINIMUM REQUIREMENTS
- High school diploma or GED; or equivalent
- Previous experience in similar role in the hospitality industry is a plus.
- Knowledge of proper cleaning techniques and use of cleaning equipment.
- Ability to work with minimal supervision and maintain a high level of self-motivation.
- Strong attention to detail and a commitment to delivering high-quality service.
- Excellent communication and interpersonal skills to interact with guests and members.
- Physical stamina and the ability to perform repetitive tasks for extended periods.
- Flexibility to work different shifts, including evenings, weekends, and holidays, as needed.
- Excellent interpersonal/relationship-building skills
- Proven record of providing excellent internal and external customer service
- Must be able to sit, stand, walk, squat, kneel, reach, bend, stoop, twist, climb, clean, walk on rough ground and lift up to 30 pounds
- Must be able to handle hot and cold interior and exterior conditions and exposure to dust, fumes or gases
- Must be able to work in close proximity to moving machinery
- Independent mobility