What are the responsibilities and job description for the Information and Records Management Officer position at The Alfred Foundation?
Bayside Health
Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.
Legal Support Services (inc. Freedom of Information and Police Liaison).
Alfred Health is a large, complex organisation with three campuses; each campus covers a wide variety of medico-legal activities, including management of legal claims, Freedom of Information and liaison with Victoria Police. A large part of these activities has been centralised and are overseen by the Legal Support Services Department based at the Alfred campus.
The Role
This position is available for immediate start, and will play an important role in supporting the Legal Support Service, based in our modern fresh office at 541 St Kilda Rd. As a member of our small dynamic team you will be required to process requests for medical records and health information from internal and external departments quickly, with efficiency and accuracy.
Our unit utilises several databases, Outlook, Share-point, Teams and Cerner, and the right candidate will be a quick adopter of new processes and systems.
We are seeking someone who is a great communicator, flexible and thinks quickly on their feet, positive, efficient, accurate, enjoys following processes and information management. Our internal stakeholders include: Health Information Services; Clinical Governance; Patient Liaison; and the Alfred Health Legal Office. External organisations and stakeholders may include: Victoria Police; solicitors; insurers; the Transport Accident Commission; DFFH and other government departments and patients. We value diversity, if you have the skills for the position, please apply.
Qualifications / Experiences Required
Please outline in your cover letter how you meet the requirements of this role, this is compulsary requirement.
For any enquiries regarding the specific requirements of this position, please enquitre to LSS@alfred.org.au
Applications Close: 11pm AEST, Wednesday 6th May 2026.
We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.
In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.
Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.
- Permanent Appointment - Full time (80 hrs/fn) or open to part time
- Management and Administrative Officer, Grade 2
- Located at The Alfred
- Great Staff Benefits
Legal Support Services (inc. Freedom of Information and Police Liaison).
Alfred Health is a large, complex organisation with three campuses; each campus covers a wide variety of medico-legal activities, including management of legal claims, Freedom of Information and liaison with Victoria Police. A large part of these activities has been centralised and are overseen by the Legal Support Services Department based at the Alfred campus.
The Role
This position is available for immediate start, and will play an important role in supporting the Legal Support Service, based in our modern fresh office at 541 St Kilda Rd. As a member of our small dynamic team you will be required to process requests for medical records and health information from internal and external departments quickly, with efficiency and accuracy.
Our unit utilises several databases, Outlook, Share-point, Teams and Cerner, and the right candidate will be a quick adopter of new processes and systems.
We are seeking someone who is a great communicator, flexible and thinks quickly on their feet, positive, efficient, accurate, enjoys following processes and information management. Our internal stakeholders include: Health Information Services; Clinical Governance; Patient Liaison; and the Alfred Health Legal Office. External organisations and stakeholders may include: Victoria Police; solicitors; insurers; the Transport Accident Commission; DFFH and other government departments and patients. We value diversity, if you have the skills for the position, please apply.
Qualifications / Experiences Required
- Knowledge of Privacy and Freedom of Information processes.
- Excellent data entry accuracy and speed.
- Highly developed written and oral communication skills.
- The ability to liaise with internal departments and external stakeholders in a professional and time critical manner.
- Excellent planning, prioritisation and organisational skills with the capacity to work to tight deadlines and comply with statutory requirements.
- Ability to use established administrative system and processesAbility to communicate and work collaboratively with a wide range of stakeholders
- Ability to work well in a team environment and independently as required.
- Experience in Microsoft Office applications.
- Ability to maintain confidentiality at all times.
- Customer service skills including respect and sensitivity to people who may be experiencing stress due to personal or family illness.
- Salary Packaging
- Car Parking (subject to availability)
- Onsite Gym (The Alfred only)
- Child care services (The Alfred only)
- Modern newly outfitted offices on St Kilda Rd, with easy access to public transport and Fawkner Park.
Please outline in your cover letter how you meet the requirements of this role, this is compulsary requirement.
For any enquiries regarding the specific requirements of this position, please enquitre to LSS@alfred.org.au
Applications Close: 11pm AEST, Wednesday 6th May 2026.
We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.
In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.