What are the responsibilities and job description for the HARP Case Manager (Social Worker / Occupational Therapist) position at The Alfred Foundation?
Bayside Health
Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.
HARP is a service within the range of Health Independence Programs (HIP), and reports to the Acute and Integrated Care clinical program, within the HAC program. HARP aims to prevent avoidable hospital presentations and admissions. The Alfred HARP services achieves this through multidisciplinary and interdisciplinary models of care. Providing services to people with chronic needs and or complex psychosocial backgrounds. The service is designed with a central ‘hub’ of discipline specific clinicians and ‘spokes’ of geographically based teams.
The Role
The HARP complex care Case Manager is responsible for providing short-term case management and care co-ordination to clients who have complex psychosocial issues and chronic health conditions that place them at risk of potentially avoidable hospital presentations. Case Managers work in a multidisciplinary team utilizing an interdisciplinary approach to care. On a day to day basis, the role is overseen by the relevant site based HIP Complex Care Clinicians (HIP CCC). Direct Care, including comprehensive social work or equivalant assessment and clinical intervention, is delivered within the context of an individual care team for each client. Clinical interventions that require medical management are overseen by the relevant site-based team and HARP registrar. The Case Manager holds a caseload of clients and works directly with the client to develop client-centred SMART goals. In collaboration with the multidisciplinary team, the CM develops a holistic approach to achieving these goals set out in the client’s care plan. Clinical interventions and case management strategies are individualised and flexible to ensure effective and efficient service delivery.
Essential
Qualifications and Experience Required
If you are interested in this position or would like any further details, please contact HARP Operations Lead Erinne Wright on 0408 673 125 or Emma Jessup on 0409 623 808.
Applications close 11pm AEST, Thursday 4th June 2026.
We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.
In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.
Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.
- Permanent position
- Full or part time hours will be considered (up to 80 hours per fortnight- full time with ADOs)
- Social Worker Grade 2 Year 1-4 (SC21-SC24) or Occupational Therapy Grade 2 Year 1-4 (VF6-VF9) with appropriate experience in case management
- Alfred Care Group Locations - The Alfred, Caulfield General Medical Centre, Sandringham Hospital
- Great staff benefits!
HARP is a service within the range of Health Independence Programs (HIP), and reports to the Acute and Integrated Care clinical program, within the HAC program. HARP aims to prevent avoidable hospital presentations and admissions. The Alfred HARP services achieves this through multidisciplinary and interdisciplinary models of care. Providing services to people with chronic needs and or complex psychosocial backgrounds. The service is designed with a central ‘hub’ of discipline specific clinicians and ‘spokes’ of geographically based teams.
The Role
The HARP complex care Case Manager is responsible for providing short-term case management and care co-ordination to clients who have complex psychosocial issues and chronic health conditions that place them at risk of potentially avoidable hospital presentations. Case Managers work in a multidisciplinary team utilizing an interdisciplinary approach to care. On a day to day basis, the role is overseen by the relevant site based HIP Complex Care Clinicians (HIP CCC). Direct Care, including comprehensive social work or equivalant assessment and clinical intervention, is delivered within the context of an individual care team for each client. Clinical interventions that require medical management are overseen by the relevant site-based team and HARP registrar. The Case Manager holds a caseload of clients and works directly with the client to develop client-centred SMART goals. In collaboration with the multidisciplinary team, the CM develops a holistic approach to achieving these goals set out in the client’s care plan. Clinical interventions and case management strategies are individualised and flexible to ensure effective and efficient service delivery.
Essential
Qualifications and Experience Required
- Approved degree in relevant Allied heath profession i.e., Social Work or Bachelor of Occupational Therapy, or equivalent
- Full Registration with Australian Health Practitioner Regulation Authority (AHPRA) or relevant credentialing
- Minimum 2 years’ experience post-qualification in a hospital and/or community setting
- Current Victorian Driver’s Licence
- Working with Children's Check
- Excellent written and verbal communication skills
- Advanced skills and experience as evidenced by a demonstrated commitment to professional development
- Postgraduate qualification
- Salary packaging & novated leasing through Maxxia
- Onsite car & bike parking opportunities, deducted pre-tax!! *subject to availability
- Access for you and your family to an extensive network of health and fitness facilities through Fitness Passport membership
- Enjoy excellent onsite fitness facilities at The Alfred via ProSport (pre-tax memberships)
- Childcare services at The Alfred managed by KU Children’s Services
If you are interested in this position or would like any further details, please contact HARP Operations Lead Erinne Wright on 0408 673 125 or Emma Jessup on 0409 623 808.
Applications close 11pm AEST, Thursday 4th June 2026.
We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.
In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.