Certified Recovery Mentor - Youth Program TEMP

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Client Engagement (30%)
• • Effectively facilitate multiple clients’ services in private and group engagement settings.
  • Organize and/or support activities that encourage participation of clients. Provide individualized support to clients during engagement as needed, including emotional or pro-social coaching, managing distress, navigating tools and resources, and more.
  • Perform outreach to community partners as needed to engage new clients.
  • Monitor behaviors of visitors to the center or client groups on an outing and react appropriately, including de-escalating heightened situations, responding to threats to safety and security, and taking other actions as needed.
• Service Delivery (30%)
• • Support clients in developing and increasing their recovery capital, including social relationships, establishing connections with appropriate resources, building family relationships, and more.
  • Support clients in navigating internal or external services, systems and resources that support their recovery.
  • Use a variety of communication techniques, including motivational interviewing, to support clients in developing and achieving individual goals.
  • Help clients develop an individual recovery identity.
  • Utilize assertive engagement and intervention strategies to promote health and help clients improve their overall wellness.
  • Manage client caseloads effectively and equitably.
  • Provide services to clients professionally, ethically, and within 4D Recovery best practices.
  • Communicate effectively with team members to ensure appropriate services are being provided to all clients.
  • Report any incidents immediately to leadership to ensure immediate responses, including informing families as needed.
• Transportation (20%)
• • Support transportation of all Youth Recovery Services clients as needed, including driving clients in a vehicle or otherwise coordinating rides.
• Documentation (20%)
• • Responsible for documenting all client service activities within the required time 24 hours.

OTHER DUTIES AND RESPONSIBILITIES

• Attend supervision, team, and agency meetings as directed.
• Assist with other recovery support services as directed.
• This position may require handling and disposal of needles as part of clean-up duties, necessitating adherence to proper safety protocols to mitigate potential risks and ensure a safe working environment.
• Perform other duties as assigned.

JOB/BEHAVIORAL COMPETENCIES

• Youth & Family Services. This position works directly with transition-age youth and their familial support systems: you must be skilled at navigating adolescent interactions and developmental milestones. You must also be skilled at managing and maintaining excellent professionalism and ethical boundaries.
• Skilled with Conflict Management. You must possess basic essential skills related to de-escalation and conflict resolution. With a community center open to all individuals who want a safe environment, this position requires managing and overseeing all interactions between clients/community members and navigating conflict in a safe and restorative manner.
• Service. You must support an organizational culture that reflects the value placed on high quality client services and inter-departmental collaboration.

MINIMUM QUALIFICATIONS AND EXPERIENCE

• This position typically requires a High School Diploma/GED.
• At least two years of continuous abstinence from all forms of drugs and alcohol, except those prescribed by a doctor (excluding marijuana based on federal laws). Two years of recovery is required per MHACBO specifications.
• This position requires a valid driver’s license for state of residency and a driving record permitting coverage under the corporate liability policy. If driving a personal vehicle for work purposes, must also have and maintain personal auto liability coverage and complete a vehicle safety inspection. All employees driving for work purposes, regardless of whether driving a personal or agency vehicle, must complete the agency’s driving approval process before they drive for work.
• Must be a Certified Recovery Mentor via MHACBO.
• At least one year working with adolescents/transition age youth.
• At least one year working in substance use treatment or recovery services.
• Lived experience related to the population being served, specifically in addiction and/or recovery as an adolescent.
• Must be able to pass a background check with minimal or no previous justice involvement. Minor previous justice involvement is reviewed and evaluated on a case-by-case basis using standards set by DHS.
• Understanding of multiple pathways to recovery and recovery support services.
• Ability to work independently and on a team.
• Able to establish and maintain professional boundaries while providing supportive services and building trusting relationships with clients, staff and community partners.
• Excellent communication, trauma-informed approach and conflict resolution skills.
• Well-developed documentation skills and a strong commitment to quality management; ability to write accurate and concise reports while meeting tight deadlines.
• Functional ability with Google Suite programs including: GMail, GDrive, GCalendar, GDocs, etc.
• Must be dependable, flexible and punctual, and exhibit strong time management skills.
• Able to communicate clearly, concisely, and effectively both orally and in writing. Able to clearly articulate information to people of varying cultural, linguistic, and educational backgrounds.
• Able to problem solve and develop creative approaches.

PREFERRED QUALIFICATIONS

• At least two years experience working with minority communities, especially transition age youth demographics, and knowledge of the current disparities that certain communities of service users may face more broadly in society.
• Familiarity with QPR and crisis intervention.

PHYSICAL DEMAND

The physical effort typically applied in this job includes:

The effort reflected in the above chart is typically applied in the following work positions:

MENTAL OR VISUAL DEMAND

WORKING CONDITIONS

These are the kinds of disagreeable elements this position would typically be exposed to in the work area:

ATTENDANCE

• This position requires establishing an on-call schedule with clients to navigate after-hours client emergencies

SAFETY

• Interpersonal skills and conflict management
• De-escalation of hostile interpersonal situations

JOB DETAILS

• Employer-sponsored Health insurance, Dental insurance, and Vision insurance
• Voluntary Life AD&D Insurance, Healthcare FSA, and Dependent Care FSA
• 3.5 weeks Paid Time Off per year
• Retirement plan (403B with matching program)
• 14 Paid Holidays per year (including 4 floating holidays)
• Wellness Reimbursement Program
• Employee assistance program
• Paid parental leave
• Professional development assistance
• Flexible schedule

FLSA STATUS

EEO CLASSIFICATION