What are the responsibilities and job description for the Quality Technician III position at Thatcher Company, Inc.?
At Thatcher Chemical facilities across the nation, our manufacturing teams create the essential chemistries, processes, and solutions that support clean water, safe environments, reliable infrastructure, and critical industries. From production and quality to logistics and distribution, your precision, dedication, and commitment to continuous improvement help transform raw materials and innovative science into real-world solutions. Your purpose-driven work plays a vital role in protecting public health, supporting communities, and shaping a safer, more sustainable future.
Job Title: Quality Technician – Documentation Specialist
Position Summary
We are seeking a detail-oriented Quality Technician – Documentation Specialist to support quality system operations through document control, records management, and technical documentation activities. This role ensures that quality and compliance records are accurately maintained, properly controlled, and readily retrievable in accordance with regulatory and internal requirements.
Key Responsibilities
Document Control & Management
- Perform document scanning and digitization of paper-based records into electronic systems
- Manage document filing, indexing, and organization within controlled repositories
- Support document retention and archiving programs in accordance with regulatory and company requirements
Quality System Support
- Conduct document review for completeness, accuracy, and compliance
- Assist with routing documents through approval workflows
- Support audits and inspections by retrieving controlled records as needed
- Support the QMS/EDMS, including assisting with user access, workflow setup, and document lifecycle tracking.
Technical Writing & Documentation Development
- Create, revise, and maintain controlled documents including SOPs, work instructions, forms, protocols, and reports
- Perform technical writing and editing to ensure clarity and consistency
- Translate technical and operational input into clear, structured documentation
- Standardize document formatting, terminology, and structure across the quality system
- Collaborate with subject matter experts (SMEs) to ensure accuracy of technical content
- Support continuous improvement of documentation practices and templates
Qualifications
- High school diploma required; associate degree or higher preferred (Life Sciences, Quality, Business, or related field a plus)
- 1–3 years of experience in document control, technical writing, quality systems, or regulated industry preferred
- Strong technical writing and document development skills
- Strong attention to detail and organizational skills
- Proficiency with Microsoft Office (Word, Excel, Outlook)
- Experience with QMS/EDMS platforms preferred
- Familiarity with GMP environments is a plus