What are the responsibilities and job description for the Tires Sales and Service Advisor position at Tharp Consulting?
Role: Service Advisor responsible for selling and promoting automotive services and products, ensuring excellent customer service, and managing repair process communications.
Key Responsibilities
Key Responsibilities
- Greet customers professionally in person and by phone, listening to and documenting their concerns.
- Inspect vehicles, review service history, and recommend appropriate services and parts.
- Communicate service needs, provide accurate quotes, and update customers on progress.
- Promote sales, document recommendations, and ensure customer satisfaction through follow-ups.
- Handle cashiering procedures, explain warranties, and track warranty and return parts.
- Perform other duties as assigned.
- High School Diploma or equivalent.
- Prior experience as a Service Advisor is helpful but not required.
- Valid driver’s license or ability to obtain one within 30 days.
- Ability to work five days a week.
- Hourly pay up to $25 plus commissions and bonuses.
- Benefits include competitive pay, tuition reimbursement, paid time off, holidays, health insurance, life insurance, 401(k) plan, vehicle service discounts, and opportunities for advancement.
Salary : $25