What are the responsibilities and job description for the Assistant Store Manager position at Tharp Consulting?
Role Overview: The Assistant Manager promotes products and services, manages team workflow, and acts as the manager on duty in the absence of the store manager. They focus on delivering excellent customer service, recommending appropriate automotive services, and ensuring customer satisfaction.
Key Responsibilities
Key Responsibilities
- Greet customers professionally and document concerns accurately.
- Recommend services, provide accurate quotes, and communicate updates.
- Ensure proper documentation, follow procedures for cashing out, and explain warranties.
- Conduct post-repair follow-ups and track warranty parts and returns.
- Assist in managing team and workflow, and perform other duties as assigned.
- High School Diploma or equivalent.
- Experience in sales, customer service, or automotive fields preferred; Service Advisor experience helpful.
- Professional appearance, process-driven mindset, valid driver’s license, and ability to work multiple days including Saturdays.
- Salary range of $50,000-$80,000/year plus commission.
- Benefits include paid vacation, sick time, holidays, health insurance, life insurance, 401(k), tuition reimbursement, and vehicle discounts.
- Opportunities for advancement and professional growth.
Salary : $50,000 - $80,000