Explorer - MACU Museum of Ancient Life

Mountain America Museum of Ancient Life Explorer

Wage: $11-12/hour

Shift: Part time (15 hours per week). Mon-Sat. Includes some holidays.

Benefits: Free Thanksgiving Point Membership for you and immediate family; 401(k); Employee Assistance Program; Financial Assistance Program; Thanksgiving Point venue discounts; and more!

Summary: As an Explorer at Thanksgiving Point, you will play a key role in creating a world class experience for our guests! You will welcome, guide, and engage our guest’s curiosity as they explore what life was like 65 million years ago. You will gain valuable experience and essential skills in customer service, retail, guest management, science education, event management, and venue programming, facilitating learning experiences, helping kids of all ages to gain confidence in science and STEM, and learning how to educate in innovative ways. Please join our incredible team!

Responsibilities:

• Interact with and engage visitors of all ages to ignite transformative family learning, guide exploration, and encourage critical thinking.
• Provide exceptional guest service by monitoring and assisting guests, while helping to maintain order.
• Run cashier at the front desk and gift shop.
• Facilitate inquiry-based learning experiences Collaborate with coworkers.
• Help maintain an orderly, safe, clean and orderly environment for our team and guests.
• Maintain a comprehensive knowledge of Thanksgiving Point venues and activities and communicate these effectively to our guests.
• Model curiosity to create positive, meaningful experiences and a place where multiple ideas are valued and explored.
• Evaluate visitor experiences using appropriate tools and methodologies.
• Assist guests as they explore one of the world’s largest displays of mounted dinosaurs.
• Accept and include all guests as they are and welcome them without expectation or judgment.
• Adhere to all rules and regulations as necessary to assure safety for all guests and team members.
• Exemplify Thanksgiving Point’s mission, values, and policies.
• Other duties as assigned by manager/supervisor.

Requirements:

• Strong communication and great customer service, with collaborative approach to the workplace, and ability to give and receive constructive feedback.
• Ability to work patiently in high-activity, high-energy, noisy environments.
• Readily learn cash register, money handling, and facilitation best practices and skills.
• Comfort with initiating conversation with “strangers” and enforcing safety procedures with kindness, energy, and acceptance.
• Physical demands may include lifting 25 lbs., climbing stairs, bending, standing for extended periods of time, and manipulating small objects.
• Comfortable working around and with animals, outdoors, insects, and large crowds.
• Valid Utah Driver’s License preferred.
• Must pass a background check.
• Must be at least 16 years old.