What are the responsibilities and job description for the Front of House Team Member (Host, Server & Bartender) position at Thai Time Restaurant?
Front of House Team Member (Host, Server & Bartender)
Location: Thai Time Restaurant | Binghamton, NY
Position Type: Full-Time / Part-Time
Reports To: General Manager / Operations Lead
Job Overview
Thai Time Restaurant is seeking a versatile, high-energy Front of House Team Members who can fluidly transition across key service roles. As a core representative of our dining room, you will set the tone for exceptional hospitality, guide guests through an authentic dining experience, or craft vibrant handcrafted cocktails and beverages.
Whether welcoming guests at the door, delivering attentive table service, or managing service at the bar, you will play a vital role in keeping our dining room running smoothly and creating a memorable experience for every guest.
Key Responsibilities
Host / Hostess Duties
Warmly greet arriving guests, manage the seating waitlist, and seat tables to maintain a balanced flow across server stations.
Handle incoming phone calls for reservations, general inquiries, and take-out or delivery orders.
Maintain a clean, organized host stand, entryway, and menu presentation.
Coordinate with servers and bus staff to ensure quick table resets and turn times.
Waitstaff / Server Duties
Provide warm, attentive table service by taking food and beverage orders accurately and efficiently.
Demonstrate deep knowledge of Thai cuisine, ingredients, spice levels, dietary accommodations (gluten-free, vegan, allergies), and signature menu pairings.
Utilize the Point-of-Sale (POS) system to enter orders promptly and process guest payments accurately.
Perform pre-shift prep, ongoing table maintenance (bushing, refilling drinks), and end-of-shift side work.
Bartender Duties
Prepare and serve handcrafted cocktails, specialty batch drinks, draft beers, wines, and non-alcoholic beverages following established recipes and presentation standards.
Maintain a clean, organized, and fully stocked bar, ensuring strict adherence to health, safety, and liquor compliance regulations.
Engage directly with bar top guests to provide full-service food and beverage hospitality.
Manage bar inventory prep, fresh garnish prep, and routine sanitization of bar surfaces and equipment.
Qualifications & Requirements
Experience: Prior experience in high-volume restaurant service as a server, host, or bartender is preferred.
Flexibility: Willingness to work cross-functional shifts across all FOH roles as operational needs dictate.
Communication: Strong interpersonal skills with a team-first attitude and genuine commitment to hospitality.
Point of Sale Proficiency: Ability to quickly learn and navigate POS entry systems, order modifications, and cash/card handling.
Physical Stamina: Ability to stand, walk, and carry trays or beverage items continuously throughout shifts.
Pay: $10.70 - $16.00 per hour
Expected hours: 12.0 β 24.0 per week
Experience:
- Restaurant: 1 year (Preferred)
Work Location: In person
Salary : $11 - $16