Dental Front Desk / Administrative Team Member

Triple Cities Family Dental – Binghamton, NY
Full-Time | 4-Day Workweek | No Weekends

Triple Cities Family Dental is looking for a friendly, dependable, and highly organized Front Desk / Administrative Team Member to join our team.

We are a modern, privately owned dental practice with an excellent patient base and a strong focus on providing an exceptional experience from the moment a patient contacts our office. Our administrative team is an important part of that experience and plays a major role in keeping the office running smoothly.

We are looking for someone who is positive, professional, comfortable communicating with people, organized, and able to manage multiple responsibilities in a busy environment.

A Schedule That Gives You Your Time Back

This position follows our regular office schedule:

• Monday: 7:00 AM – 5:00 PM
• Tuesday: 7:00 AM – 5:00 PM
• Wednesday: OFF
• Thursday: 7:00 AM – 5:00 PM
• Friday: 7:00 AM – 2:30 PM
• No weekends

Enjoy a consistent 4-day workweek with every Wednesday and every weekend off.

What You'll Do

As a member of our administrative team, you'll help create a welcoming and organized experience for our patients while supporting the clinical team throughout the day.

Responsibilities may include:

• Greeting and checking patients in and out
• Answering phones, texts, and other patient communications
• Scheduling and confirming appointments
• Managing the dental schedule and helping keep the day running efficiently
• Collecting payments and discussing patient account balances
• Reviewing basic treatment and appointment information with patients
• Coordinating with our clinical team to ensure a smooth patient experience
• Maintaining accurate patient information and records
• Assisting with insurance and administrative tasks as needed
• Helping with recall, reactivation, and scheduling patients who are due for care
• Providing excellent customer service and helping patients feel comfortable and valued
• Supporting other members of the administrative team wherever needed

Compensation & Benefits

Competitive hourly compensation based on experience and qualifications.

In addition to hourly compensation, eligible team members receive a benefits package that adds meaningful value beyond their paycheck, including:

• 401(k) employer match after one year
• Monthly employer contribution toward healthcare
• Accruing paid vacation time
• Paid holidays for eligible employees
• Employer-supported continuing education and professional development
• Paid CPR training
• A consistent 4-day workweek
• Every Wednesday off
• No weekends

We believe in investing in employees who want to learn, take on responsibility, and grow as part of our practice.

About Triple Cities Family Dental

Triple Cities Family Dental is a well-established private dental practice serving the Greater Binghamton community. We combine personalized patient care with modern dental technology and a team-based approach.

Our goal is to provide an environment where patients receive excellent care and our employees have the tools, training, and support they need to do their jobs well.

Who We're Looking For

The right person for this position is someone who:

• Is friendly, professional, and confident communicating with patients
• Has excellent organizational and time-management skills
• Is dependable and arrives ready to contribute to the team
• Can multitask and stay composed in a busy environment
• Is comfortable using computers and learning new software
• Pays attention to details and follows through on responsibilities
• Enjoys working with people and solving problems
• Understands the importance of protecting patient privacy
• Works well as part of a team and is willing to help wherever needed
• Wants a position where they can learn, grow, and become an important part of the practice

Dental or medical office experience is preferred, but not required. We are willing to train the right person who has strong communication skills, a great attitude, and a willingness to learn.

Experience with dental scheduling, insurance, treatment coordination, or dental practice-management software is a plus.

Join Our Team

If you're looking for more than simply a front desk job—and want to become part of a team where your work directly impacts both our patients and the success of the practice—we'd love to hear from you.

We offer a great 4-day schedule, Wednesdays and weekends off, competitive compensation, benefits, modern technology, and an opportunity to grow within an established private dental practice.

Triple Cities Family Dental, P.C.
Binghamton, New York

Apply through Indeed with your resume. We look forward to meeting you!

Pay: $20.00 - $26.00 per hour

Expected hours: 32.0 per week

Benefits:

• 401(k) matching
• Employee discount
• Free parking
• Health insurance
• On-the-job training
• Opportunities for advancement
• Paid orientation
• Paid sick time
• Paid time off
• Paid training
• Uniform allowance

Work Location: In person

Salary : $20 - $26