Benefits Program Manager (Hybrid)

Purpose:

The Benefits Program Manager is responsible for directing and administering the day-to-day operations of Salamatof and Teya group benefits programs (group medical, dental, vision, life, disability, and retirement plans, etc.).  Focus for this role is on benefits administration and operations, as well as audit and finance support. The position manages programs, vendor relationships, process implementation and process improvement, finance and budgeting, benefits information and training, for a government contractor with multi-state operations.  The company is a government contractor with employees covered by the Service Contract Act, Davis Bacon Act, and various Collective Bargaining Agreements. The individual ensures operational excellence, accuracy of data, and efficient partnership with internal stakeholders and external vendors.

Duties and Responsibilities:

The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned

• Coordinate daily benefits processing. Handle eligibility, enrollments, changes, and terminations, beneficiaries, disability, accident and death claims, and retirement plan fund transfer to recordkeeper. 
• Maintain benefits in Deltek Costpoint (HCM & Payroll system), and manage and update employee records with vendors, and any ancillary providers.
• Ensures employee benefit programs are properly administered and legally compliant with all federal state, and local laws (e.g., ERISA, ACA, HIPASA, COBRA, FMLA, etc.
• Coordinate transfer of data to external contacts for services, premiums and plan administration.
• Gather employee data and oversee the processing of monthly billings.
• Oversee and manage the day-to-day relationships with benefits vendors, partnering with internal program vendors, stakeholders, and external partners to ensure smooth enrollments for employees.
• Serve as primary contact for benefit questions from employees or vendors.
• Support renewal preparation, RFPs, and plan change implementations.
• Serve as liaison between HR and internal stakeholders such as supervisors, Payroll, and Accounting.
• Design and distribute materials for benefits orientations, open enrollment and summary plan descriptions. Provide training and support for group benefits associates, home office associates and field staff.
• Provide review and management for certain employee leave programs (FMLA, state disability leaves, and related leaves)
• In conjunction with HR, manage compliance with the ADAAA/FEHA interactive process.
• Oversee benefits processing and premium payments for employees on leave.
• Evaluate and revise internal processes to reduce costs and increase efficiency and accuracy.
• Document and maintain administrative procedures for benefits processes. 
• Ensure compliance with applicable government regulations. Ensure timeliness and accuracy of required reporting and fees.  Includes 401k census, audits, 1095-C forms, etc.
• Provide reports and data as needed.  Provide administrative support to internal committees.

Required Qualifications and Experience:

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

·       Bachelor's degree in human resource management or related field, and three to five years of related benefits or employee benefits administration experience.  

·       SHRM-CP or SHRM-SCP and CEBS professional designations preferred.

·       Knowledge of all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including the ACA, ERISA, COBRA, FMLA, ADA, Section 125, workers' compensation, Medicare, OBRA, and Social Security and DOL requirements.

·       Computer proficiency and technical aptitude with the ability to use Microsoft products, including PowerPoint; experience with HCM and benefits databases.

·       Deltek Costpoint experience preferred.

·       Experience with annual 401k plan actions, including match calculations, internal controls, compliance testing, and annual audits.

·       Experience with Non-Qualified Deferred Compensation Plans.

·       Proven ability to work effectively in a fast paced, multi-state, team environment.

·       Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.

·       Strong analytical skills and a thorough knowledge of plan designs.

·       Excellent communication and organization skills.

Physical Demands and Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employee must maintain a constant state of mental alertness at all times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at a time.

Additional Position Duties:

This position description is intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. Other duties may be assigned, and the company reserves the right to modify, interpret, and apply the job description as necessary. This position description is not a contract for employment and employment is “at-will” unless otherwise stated in a Union contract, employment agreement, or where prohibited by local, state, or federal regulations.

EEO Statement:

It is the company’s policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude, and experience, to provide Equal Employment Opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work-related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, or other protected status. When applicable, the company’s policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force, and benefits. It is the company’s business philosophy and practice to provide reasonable accommodation, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.