What are the responsibilities and job description for the TWDB - 25-109: Business Operations Program Specialist (Program Specialist III) position at Texas Water Development Board?
Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00050849
You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section
**Must meet in-office requirements**
***Salary commensurate with experience and qualifications***
TEXAS WATER DEVELOPMENT BOARDS MISSION
Leading the states efforts in ensuring a secure water future for Texas.
WORKING AT THE TWDB
See why our work makes an impact!
The Texas Water Development Board (TWDB) offers a competitive compensation and benefits package including medical, dental, vision, 401(k), flexible spending, and flexible work alternatives so you can have a work/life balance! For more information about these benefits and more visit: http://www.twdb.texas.gov/jobs/benefits.asp.
Please visit TWDB Career Page: http://www.twdb.texas.gov/jobs/ for more information.
MILITARY EMPLOYMENT PREFERENCE
Veterans, Reservists or Guardsmen with an MOS or additional duties that fall in the fields ofOS Operations Specialist, 16GX Air Force Operations Staff Officer, 612X LDO - Operations, Surface, or other related fields pertaining to the minimum experience requirements may meet the minimum qualifications for this position and are highly encouraged to apply.
Additional Military Crosswalk information can be accessed at https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf
General Description
Performs complex (journey-level) records and information management work. Work involves researching, implementing, and maintaining records management structure and techniques in a SharePoint environment. Maintains a large complex filing system including monitoring and auditing active files, maintaining efficient and effective tracking mechanisms for Water Supply and Infrastructure (WSI) program forms, documents, guidance manuals, and web content (internal and external). Coordinates with intra-agency/inter-agency personnel, elected/appointed officials, and the public to assure compliance with records, policies, procedures, and practices while supporting the Regional Water Project Development (RWPD) and Program Administration and Reporting (PAR) divisions.May train others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Reports to the Manager of the Business Operations Department.
Essential Job Functions
Participates in the development and implementation of goals, objectives, policies, and priorities for the management of records in RWPD and PAR.
Reviews the effectiveness of the RWPDs record-keeping practices, records management systems, and proposes recommendations for improvement.
Tracks external divisional documents submitted to the RWPD division for retrieval and/or accurate retention and disposition of files.
Monitors or audits files as part of the project review process to ensure complete records.
Monitors work process documents for discipline/department procedures based on a defined schedule formatted in accordance with the most recent accessibility requirements.
Scans, stores, indexes, and classifies records.
Sets up and maintains complex file systems within RWPD.
Collects and organize records in accordance with established policies, procedures, and TWDB retention schedule regardless of format, system, or storage location.
Gathers information to help with the identification of records to ensure they are correctly categorized for records retention.
Performs daily electronic-based filing activities, including creating files with labels, interfiling documents, and/or re-filing.
Performs accurate data entry and maintenance into records management and project tracking databases, logs, and spreadsheets such as TxWISE (Agency database).
Utilizes Office 365 applications, including MS Teams, SharePoint, Planner, and othe s.
Performs complex searches of files and databases for requested project information of critical projects.
Provides customer service excellence to both internal and external customers and responds daily to inquiries.
Help employees on a variety of matters related to records and information management.
Ensures the ongoing maintenance of document reference tools.
Provides consultative services and technical assistance to staff to plan, implement, and monitor an effective records program.
Maintains confidential and sensitive information.
Ensures individual and team files (electronic and hard versions) are appropriately maintained and timely disposed of in accordance with the agencys records retention procedures and schedule.
Maintains required certifications and licenses and meets the continuing education needs and requirements of the position to include, attending mandatory training courses.
May be required to operate a state or personal vehicle for business purposes.
Performs other duties as assigned.
Qualifications: Minimum Qualifications
Graduation from an accredited four-year college or university with a bachelor's degree.
Two years of relevant work experience in records management work.
Relevant education and experience can be substituted for each other on a year-for-year basis.
Preferred Qualifications
Three years of relevant work experience in records management work.
Experience with data entry into databases.
Experience developing and conducting training for staff.
Knowledge, Skills, And Abilities
Knowledge of local, state, and federal laws and regulations relevant to RWPD Division.
Knowledge of the principles and practices of public administration.
Knowledge of complex office practices and administrative procedures, including record keeping and records management and report writing.
Knowledge of proper document construction and editorial enhancement techniques.
Knowledge of operating computers, software applications, and peripheral devices.
Skills in using Microsoft Office programs such as Word, Excel, Teams, SharePoint, and Access.
Skills in use of internet, email, word processing, spreadsheet, presentation, and database software.
Skills in preparing and maintaining accurate records, reports, documents and correspondence and meeting deadlines.
Skills in communicating effectively in writing as appropriate for the needs of the audience.
Skills In Talking To Others To Convey Information Effectively.
Skills in actively looking for ways to help people.
Skills in having comprehensive knowledge to perform the job.
Ability to maintain the security or integrity of critical infrastructure within Texas.
Ability to meet agency in-office requirements.
Ability to establish and maintain effective working relationships with a variety of individuals including executives, agency staff, and/or the public.
Ability to manage administrative, sensitive, and confidential issues.
Ability to adhere to work schedules, follow procedures with respect to leave and submit accurate timesheets by prescribed deadlines.
Ability to make mature, objective decisions and identify areas of potential problems.
Ability to perform effectively and willingly when changes occur in scope and nature of the work and work environment.
Ability to perform routine and non-routine work assignments accurately and on-time with little or no supervision.
Ability to perform assigned duties and imp
You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section
**Must meet in-office requirements**
***Salary commensurate with experience and qualifications***
TEXAS WATER DEVELOPMENT BOARDS MISSION
Leading the states efforts in ensuring a secure water future for Texas.
WORKING AT THE TWDB
See why our work makes an impact!
The Texas Water Development Board (TWDB) offers a competitive compensation and benefits package including medical, dental, vision, 401(k), flexible spending, and flexible work alternatives so you can have a work/life balance! For more information about these benefits and more visit: http://www.twdb.texas.gov/jobs/benefits.asp.
Please visit TWDB Career Page: http://www.twdb.texas.gov/jobs/ for more information.
MILITARY EMPLOYMENT PREFERENCE
Veterans, Reservists or Guardsmen with an MOS or additional duties that fall in the fields ofOS Operations Specialist, 16GX Air Force Operations Staff Officer, 612X LDO - Operations, Surface, or other related fields pertaining to the minimum experience requirements may meet the minimum qualifications for this position and are highly encouraged to apply.
Additional Military Crosswalk information can be accessed at https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf
General Description
Performs complex (journey-level) records and information management work. Work involves researching, implementing, and maintaining records management structure and techniques in a SharePoint environment. Maintains a large complex filing system including monitoring and auditing active files, maintaining efficient and effective tracking mechanisms for Water Supply and Infrastructure (WSI) program forms, documents, guidance manuals, and web content (internal and external). Coordinates with intra-agency/inter-agency personnel, elected/appointed officials, and the public to assure compliance with records, policies, procedures, and practices while supporting the Regional Water Project Development (RWPD) and Program Administration and Reporting (PAR) divisions.May train others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Reports to the Manager of the Business Operations Department.
Essential Job Functions
Participates in the development and implementation of goals, objectives, policies, and priorities for the management of records in RWPD and PAR.
Reviews the effectiveness of the RWPDs record-keeping practices, records management systems, and proposes recommendations for improvement.
Tracks external divisional documents submitted to the RWPD division for retrieval and/or accurate retention and disposition of files.
Monitors or audits files as part of the project review process to ensure complete records.
Monitors work process documents for discipline/department procedures based on a defined schedule formatted in accordance with the most recent accessibility requirements.
Scans, stores, indexes, and classifies records.
Sets up and maintains complex file systems within RWPD.
Collects and organize records in accordance with established policies, procedures, and TWDB retention schedule regardless of format, system, or storage location.
Gathers information to help with the identification of records to ensure they are correctly categorized for records retention.
Performs daily electronic-based filing activities, including creating files with labels, interfiling documents, and/or re-filing.
Performs accurate data entry and maintenance into records management and project tracking databases, logs, and spreadsheets such as TxWISE (Agency database).
Utilizes Office 365 applications, including MS Teams, SharePoint, Planner, and othe s.
Performs complex searches of files and databases for requested project information of critical projects.
Provides customer service excellence to both internal and external customers and responds daily to inquiries.
Help employees on a variety of matters related to records and information management.
Ensures the ongoing maintenance of document reference tools.
Provides consultative services and technical assistance to staff to plan, implement, and monitor an effective records program.
Maintains confidential and sensitive information.
Ensures individual and team files (electronic and hard versions) are appropriately maintained and timely disposed of in accordance with the agencys records retention procedures and schedule.
Maintains required certifications and licenses and meets the continuing education needs and requirements of the position to include, attending mandatory training courses.
May be required to operate a state or personal vehicle for business purposes.
Performs other duties as assigned.
Qualifications: Minimum Qualifications
Graduation from an accredited four-year college or university with a bachelor's degree.
Two years of relevant work experience in records management work.
Relevant education and experience can be substituted for each other on a year-for-year basis.
Preferred Qualifications
Three years of relevant work experience in records management work.
Experience with data entry into databases.
Experience developing and conducting training for staff.
Knowledge, Skills, And Abilities
Knowledge of local, state, and federal laws and regulations relevant to RWPD Division.
Knowledge of the principles and practices of public administration.
Knowledge of complex office practices and administrative procedures, including record keeping and records management and report writing.
Knowledge of proper document construction and editorial enhancement techniques.
Knowledge of operating computers, software applications, and peripheral devices.
Skills in using Microsoft Office programs such as Word, Excel, Teams, SharePoint, and Access.
Skills in use of internet, email, word processing, spreadsheet, presentation, and database software.
Skills in preparing and maintaining accurate records, reports, documents and correspondence and meeting deadlines.
Skills in communicating effectively in writing as appropriate for the needs of the audience.
Skills In Talking To Others To Convey Information Effectively.
Skills in actively looking for ways to help people.
Skills in having comprehensive knowledge to perform the job.
Ability to maintain the security or integrity of critical infrastructure within Texas.
Ability to meet agency in-office requirements.
Ability to establish and maintain effective working relationships with a variety of individuals including executives, agency staff, and/or the public.
Ability to manage administrative, sensitive, and confidential issues.
Ability to adhere to work schedules, follow procedures with respect to leave and submit accurate timesheets by prescribed deadlines.
Ability to make mature, objective decisions and identify areas of potential problems.
Ability to perform effectively and willingly when changes occur in scope and nature of the work and work environment.
Ability to perform routine and non-routine work assignments accurately and on-time with little or no supervision.
Ability to perform assigned duties and imp
