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Patient Services Supervisor

Texas Tech Univ Health Sciences Ctr
Lubbock, TX Full Time
POSTED ON 5/8/2026 CLOSED ON 5/22/2026

What are the responsibilities and job description for the Patient Services Supervisor position at Texas Tech Univ Health Sciences Ctr?

Champions a values based culture to promote unit effectiveness. Directs and supervises Patient Services staff in the processing of patients. Supervises scheduling of appointments, patient visits, the receiving of patients, and the maintenance of records; supervises processing of charges for clinic services, filing of insurance claims, responses to requests for information from patients and insurance companies and the maintenance of related information for the department. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Most work is performed according to established procedures; problems of an unusual nature are referred to supervisor.
  • Directs and supervises Patient Services staff
  • Directs processes insurance eligibility
  • Assists staff in the creation of patient estimates
  • Helps staff obtain authorizations
A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement

Salary : $16 - $39

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