What are the responsibilities and job description for the Patient Services Specialist position at Texas Tech Univ Health Sciences Ctr?
This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash-handling responsibilities.
- Schedules patients for appointments through the electronic medical record (EMR) system when needed and enters sick call requests (SCR) into EMR.
- Telehealth presenter.
- Checks access to care through EMR.
- Patient Throughput Management.
- Ensures protected health information (PHI) is scanned into EMR.
- Assist when needed in processing patients through EMR.
- Schedules and completes paperwork for offender Record Reviews.
- Effectively participates in the overall goals of the Managed Care team.
- Copies records for patient liaison, attorney general, and others who are authorized to receive and/or review PHI.
- Support the goal of the unit by attending meetings.
- Acts as courier to facilitate the EMR operation.
- Performs all other health information tasks as necessary.