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Patient Services Specialist - Larry Combest Wellness Center LB

Texas Tech Univ Health Sciences Ctr
Lubbock, TX Full Time
POSTED ON 4/16/2026
AVAILABLE BEFORE 5/16/2026
This position is responsible for ensuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities.
  • Complete insurance verifications using the pre-visit Enterprise Task Management (ETM) system.
  • Enters relevant patient data into the EHR( Electronic Health Record) system.
  • Assist with opening and distributing mail.
  • Assist with handling incoming checks and credit cards in preparation for deposits.
  • Scan payments and deposit batches into the secured, identified School of Nursing(SON) server for the Combest.
  • Receive and process medical record requests.
  • Assist the supervisor in reconciling monthly batch reports.
A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.

Salary : $15 - $20

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