What are the responsibilities and job description for the Chiropractic Assistant / Front Desk Coordinator position at Texas Spine Center Chiropractic?
Chiropractic Assistant / Front Desk Coordinator
Texas Spine Center Chiropractic – Carrollton, TX
We are looking for a friendly, dependable, organized Chiropractic Assistant / Front Desk Coordinator to join our growing chiropractic office.
This is a patient-facing position that combines front desk responsibilities with helping throughout the clinic. We are looking for someone who is comfortable talking with patients, staying organized in a busy environment, learning quickly, and jumping in wherever needed.
Responsibilities
- Greet patients and create a welcoming, professional experience
- Answer incoming phone calls and respond to patient questions
- Schedule new and existing patients
- Check patients in and out
- Collect payments and accurately process transactions
- Help patients understand scheduling, office policies, and basic payment information
- Assist the doctor with patient therapies and treatment flow
- Set up and clean therapy areas between patients
- Maintain a clean and organized front desk and clinical environment
- Complete basic insurance benefit verification and pre-authorization tasks
- Follow up with insurance companies regarding authorizations and outstanding items
- Help keep the doctor's schedule running efficiently
- Perform basic administrative duties as needed
Who We’re Looking For
The ideal person is:
- Friendly, outgoing, and comfortable speaking with people
- Reliable and punctual
- Highly organized and detail-oriented
- Able to multitask without becoming overwhelmed
- Comfortable answering phones and discussing payments with patients
- Able to learn new software and office procedures quickly
- Willing to help clean and keep the office organized
- Comfortable working directly with patients during therapies
- A team player who notices what needs to be done and takes initiative
Previous experience in a chiropractic, medical, physical therapy, dental, or healthcare office is a plus, but we are willing to train the right person.
Experience with insurance verification or prior authorizations is also a plus.
About the Office
We are a growing chiropractic practice focused on providing a high level of patient care in a friendly, positive environment. Our office provides chiropractic care along with therapies such as spinal decompression and other rehabilitative treatments.
We are a smaller office, so every team member plays an important role. We are looking for someone who wants to become a dependable part of the practice rather than simply sit behind a front desk.