OCA - Program Specialist III-IV (Regional Data Coo

Please paste the following URL into a browser to view the entire job posting on the CAPPS Careers page.https://erphcmprd.cpa.texas.gov/psp/candidateportal/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FLandAction=UandFOCUS=ApplicantandSiteId=1andJobOpeningId=100962andPostingSeq=1Agency InformationThe Office of Court Administration (OCA) is a unique state agency in the Judicial Branch that operates under the direction and supervision of the Supreme Court of Texas and the Chief Justice. Our mission is to provide resources and information for the efficient administration of the Judicial Branch of Texas. To learn more about the OCA, visit our website.Job DescriptionThe OCA has launched a new initiative to support Texas counties in accurate, timely, and consistent state court reporting. The Regional Data Coordinator reports to the Policy and Reporting Manager (Program Manager). The position performs complex (journey-level/senior level) consultative services and technical assistance work. Work involves planning, developing, and implementing an agency program and providing consultative services and technical assistance to program staff, governmental agencies, community organizations, or the general public. Works under general or limited supervision, depending on experience, with moderate latitude for the use of initiative and independent judgment. This role is critical in ensuring data integrity across Texas courts by providing direct assistance, training, and technical support to district and county clerks offices, justice courts, and municipal courts. The Regional Data Coordinator will work in collaboration with local jurisdictions and their case management system vendors to improve reporting practices and system functionality. This position serves the Administrative Judicial Region 6 which includes El Paso County, Culberson County, Uvalde County, Gillespie County, and other surrounding counties. Required travel up to 50%.Essential Job DutiesServe as the primary OCA reporting liaison to clerks, judges, and court staff in the assigned judicial region.Provide updates, assistance, and necessary reports to the administrative judges in the designated regions.Conduct periodic and as-needed data quality reviews to assess OCA state reporting accuracy.Assist in validating case level data and the transition to the court analytics tool.Attend and provide presentations at regional meetings for clerks, judges and court staff when requested.Develop regular scheduled reviews of data and contact with clerks to foster a positive experience of collaboration, trust, and resolution.Identify inconsistencies or gaps in court data and offer tailored guidance to resolve issues.Provide training and technical assistance to clerks, judges, and court staff on reporting procedures and best practices.Assist jurisdictions with transitions to new case management systems or changes in personnel.Collaborate with system vendors to optimize reporting capabilities and data integrity.Maintain confidentiality of sensitive court data and ensure all activities align with legal and regulatory standards.Document findings and recommendations and share results with the Presiding Judge of the Region and OCA leadership.Performs related work as assigned and complies with all OCA policies and procedures.Minimum QualificationsProgram Specialist IIIGraduation from an accredited four-year college or university with major coursework in public administration, criminal justice, legal studies, information systems, or related field. Experience and education may be substituted for one another.Two (2) years of experience working with OCA state court reporting, court clerk operations, or similar judicial data systems.Experience with clerk and/or court case management systems and reporting processes in Texas courts.Experience with the Texas judicial system. Program Specialist IVGraduation from an accredited four-year college or university with major coursework in publi administration, criminal justice, legal studies, information systems, or related field. Experience and education may be substituted for one another.Two (2) years of experience working with OCA state court reporting, court clerk operations, or similar judicial data systems.Three (3) years of progressive experience in a court, clerk office, or related judicial office working with customers, the public, or other court personnel.Experience with clerk and/or court case management systems and reporting processes in Texas courts.Preferred QualificationsDirect experience with the Office of Court Administrations reporting requirements and procedures.Knowledge/Skills/AbilitiesKnowledge of local, state, and federal laws related to the Texas judicial system; public administration and management techniques; statistical analysis processes; budget processes; research techniques; training and marketing techniques; and program management processes and techniques. Skill in identifying measures or indicators of Texas judicial reporting performance and the use of a computer and applicable software. Strong communication, analytical, and problem-solving skills Ability to gather, assemble, correlate, and analyze facts; to devise solutions to problems; to market programs; to prepare reports; to develop, evaluate and interpret policies and procedures; to communicate effectively; and to serve as a lead worker providing direction to others.Ability to travel regularly within the assigned region (up to 50%) including overnight stays.Ability to work independently in a remote setting while managing regional responsibilities.Ability to manage concurrent projects or tasks to meet deadlines and adapt to changing priorities.Working ConditionsRegular attendance required.Travel will be required, to attend meetings, provide site visits and other in-person activities within the assigned administrative region.Regular remote working conditions are expected with this position.Operate s