What are the responsibilities and job description for the GLO - Principal Systems Administrator (Systems Administrator VI) position at Texas General Land Office?
The Texas General Land Office is seeking a Principal System Administrator (System Administrator VI) within the Information Technology Services Department of the agency.
Performs highly advanced (senior-level) systems administration work with agency-wide scope and impact. This position serves as a senior technical authority responsible for defining enterprise infrastructure approaches, advancing operational maturity, and addressing the most complex, novel, or mission-critical systems challenges.
Work involves planning and advancing infrastructure strategies, designing resilient and scalable system architectures, establishing enterprise standards and best practices, and providing expert technical consultation across the organization. While this role retains hands-on involvement, work is focused on the most complex troubleshooting, architectural initiatives, and high-risk changes rather than routine operational tasks.
Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. Influences enterprise technical direction, standards, and long-term infrastructure practices through expertise, consultation, and leadership rather than formal people management.
About The Information Technology Services Department
The Information Technology Services (ITS) team advances the mission of the Texas General Land Office through technology. We deliver secure, reliable, and innovative solutions that enable the agency to serve Texans efficiently and transparently. ITS operates with a growth mindset, committed to sustainability, operational excellence, customer service, and safeguarding the agency’s information resources. By leveraging modern cloud, automation, and data technologies, ITS drives efficiency, innovation, and resilience across the enterprise.
About The Role
The Texas General Land Office is seeking a senior-level Systems Administrator to lead administration of our Microsoft 365 collaboration environment, with primary responsibility for SharePoint Online. This role supports secure, reliable, and well-structured document management and collaboration capabilities that serve users across the agency.
As the senior SharePoint and Microsoft 365 administrator, you will take hands-on ownership of platform configuration, permissions architecture, lifecycle management, security controls, and operational optimization within the M365 ecosystem. While SharePoint is the primary focus, this role works across integrated services such as Microsoft Teams, OneDrive, and Entra ID (Azure AD) to ensure cohesive and secure collaboration experiences.
This position requires strong technical depth, independent judgment, and the ability to resolve complex platform challenges while promoting sustainable governance and usability standards. The ideal candidate brings deep SharePoint expertise, broad familiarity with Microsoft 365 workloads, and a practical approach to balancing operational efficiency, security, and enterprise productivity.
Our Mission
The Texas General Land Office primarily serves the schoolchildren, veterans, and the environment of Texas. The agency does so by preserving our history, maximizing state revenue through innovative administration, and through the prudent stewardship of state lands and natural resources.
What Your Contributions To The GLO Will Be
Qualifications
Minimum Qualifications:
Bachelor’s degree from an accredited four-year college or university with major coursework in computer science, information systems, computer engineering, or a related field. Equivalent professional experience may substitute for the degree requirement at a rate of one year of relevant experience for each year of education.
Location Requirements: This position is based in Austin, TX. Candidates must be currently located in the Austin area or willing to relocate at their own expense. Relocation assistance is not provided.
Preferred Qualifications
Knowledge, Skills and Abilities:
This position requires the employee to primarily perform sedentary office work; however, mobility (moving around the worksite) is routinely required to carry out some duties. This position requires extensive computer, telephone and client/ customer contact and communication. It requires the ability to move and position oneself as needed for filing and similar routine office duties. The job also requires normal cognitive abilities requiring the ability to learn, recall, and apply certain practices and policies. It requires the stamina to maintain attention to detail despite interruptions. Ability to read printed materials and computer screens. The individual must be able to move and transport records, documents, boxes, and all related information and materials, weighing up to 20 pounds when required.
Compensation And Benefits
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser:
Military Crosswalk for Occupational Category - Information Technology
How To Apply
Performs highly advanced (senior-level) systems administration work with agency-wide scope and impact. This position serves as a senior technical authority responsible for defining enterprise infrastructure approaches, advancing operational maturity, and addressing the most complex, novel, or mission-critical systems challenges.
Work involves planning and advancing infrastructure strategies, designing resilient and scalable system architectures, establishing enterprise standards and best practices, and providing expert technical consultation across the organization. While this role retains hands-on involvement, work is focused on the most complex troubleshooting, architectural initiatives, and high-risk changes rather than routine operational tasks.
Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. Influences enterprise technical direction, standards, and long-term infrastructure practices through expertise, consultation, and leadership rather than formal people management.
About The Information Technology Services Department
The Information Technology Services (ITS) team advances the mission of the Texas General Land Office through technology. We deliver secure, reliable, and innovative solutions that enable the agency to serve Texans efficiently and transparently. ITS operates with a growth mindset, committed to sustainability, operational excellence, customer service, and safeguarding the agency’s information resources. By leveraging modern cloud, automation, and data technologies, ITS drives efficiency, innovation, and resilience across the enterprise.
About The Role
The Texas General Land Office is seeking a senior-level Systems Administrator to lead administration of our Microsoft 365 collaboration environment, with primary responsibility for SharePoint Online. This role supports secure, reliable, and well-structured document management and collaboration capabilities that serve users across the agency.
As the senior SharePoint and Microsoft 365 administrator, you will take hands-on ownership of platform configuration, permissions architecture, lifecycle management, security controls, and operational optimization within the M365 ecosystem. While SharePoint is the primary focus, this role works across integrated services such as Microsoft Teams, OneDrive, and Entra ID (Azure AD) to ensure cohesive and secure collaboration experiences.
This position requires strong technical depth, independent judgment, and the ability to resolve complex platform challenges while promoting sustainable governance and usability standards. The ideal candidate brings deep SharePoint expertise, broad familiarity with Microsoft 365 workloads, and a practical approach to balancing operational efficiency, security, and enterprise productivity.
Our Mission
The Texas General Land Office primarily serves the schoolchildren, veterans, and the environment of Texas. The agency does so by preserving our history, maximizing state revenue through innovative administration, and through the prudent stewardship of state lands and natural resources.
What Your Contributions To The GLO Will Be
- Systems Administration & Advanced Operational Support - Performs hands-on systems administration for the most complex, novel, or mission-critical infrastructure issues and changes.
- Enterprise Incident Response & Problem Management - Serves as the highest-level technical escalation point for enterprise-impact incidents and systemic issues, leading advanced troubleshooting and root cause analysis.
- Enterprise Monitoring, Resilience & Recovery Strategy - Defines and advances enterprise-wide monitoring, resilience, and recovery frameworks to improve reliability, scalability, and operational maturity.
- Automation, Optimization & Operational Maturity - Establishes advanced automation strategies and operational practices that improve efficiency, consistency, and long-term sustainability.
- Enterprise Security, Standards & Infrastructure Governance - Defines and advances enterprise security architecture, operational standards, and compliance frameworks across infrastructure services.
Qualifications
Minimum Qualifications:
Bachelor’s degree from an accredited four-year college or university with major coursework in computer science, information systems, computer engineering, or a related field. Equivalent professional experience may substitute for the degree requirement at a rate of one year of relevant experience for each year of education.
Location Requirements: This position is based in Austin, TX. Candidates must be currently located in the Austin area or willing to relocate at their own expense. Relocation assistance is not provided.
Preferred Qualifications
- Demonstrated experience serving as a senior administrator for SharePoint Online in a mid-to-large enterprise environment, including site architecture, permissions design, content lifecycle management, and platform optimization.
- Advanced experience administering SharePoint Online features such as document libraries, lists, site collections, content types, search configuration, metadata management, and external sharing controls.
- Strong experience supporting and administering broader Microsoft 365 services including Teams, OneDrive, and Entra ID (Azure AD), particularly where they integrate with SharePoint functionality.
- Experience implementing governance and lifecycle practices across Microsoft 365 workloads, including retention policies, storage management, and site provisioning standards.
- Experience partnering with records management or data governance teams to implement retention policies and sensitivity labeling within Microsoft 365.
- Experience troubleshooting complex cross-service issues involving SharePoint, Teams, identity, and collaboration services within Microsoft 365.
- Experience integrating SharePoint and Microsoft 365 services with other enterprise systems, including SaaS or commercial off-the-shelf (COTS) platforms.
- Demonstrated experience automating administrative tasks and reporting through PowerShell, Microsoft Graph, or equivalent scripting and API-driven management tools.
- Experience administering systems within Azure-hosted or hybrid cloud environments.
- Relevant Microsoft 365 or Azure certifications are preferred.
Knowledge, Skills and Abilities:
- SharePoint Online architecture, configuration models, and enterprise content management practices.
- Microsoft 365 service architecture and integration points across SharePoint, Teams, OneDrive, and identity services.
- Identity and access management principles within Microsoft cloud environments.
- Platform lifecycle management, storage optimization, and site governance practices.
- Cloud-based and hybrid system administration fundamentals.
- Microsoft 365 tenant configuration and workload interdependencies.
- Security and compliance fundamentals within Microsoft 365.
- Administrative role delegation and least-privilege principles.
- Operational monitoring and service reliability practices within Microsoft 365 environments.
- Administering and optimizing SharePoint Online environments at enterprise scale.
- Designing and maintaining secure, scalable permission and site structures.
- Supporting and troubleshooting integrated Microsoft 365 collaboration services.
- Implementing lifecycle and governance controls while maintaining usability.
- Automating administrative processes using scripting or API-based tools.
- Resolving complex identity, synchronization, and cross-service access issues.
- Communicating platform configuration standards clearly to both technical teams and business users.
- Coordinating cross-service configuration changes with minimal disruption.
- Applying Microsoft 365 security and configuration best practices.
- Serve as the senior SharePoint and Microsoft 365 subject matter expert while remaining hands-on in daily administration.
- Exercise independent judgment in resolving complex platform and collaboration issues.
- Balance governance controls with productivity and user experience.
- Lead platform enhancements and improvements with minimal operational disruption.
- Support broader Microsoft 365 and cloud administration initiatives as needed.
- Assess tenant-wide impacts of collaboration platform changes.
- Align SharePoint administration with broader M365 governance standards
- Manage multiple high-impact priorities in a dynamic enterprise IT environment.
This position requires the employee to primarily perform sedentary office work; however, mobility (moving around the worksite) is routinely required to carry out some duties. This position requires extensive computer, telephone and client/ customer contact and communication. It requires the ability to move and position oneself as needed for filing and similar routine office duties. The job also requires normal cognitive abilities requiring the ability to learn, recall, and apply certain practices and policies. It requires the stamina to maintain attention to detail despite interruptions. Ability to read printed materials and computer screens. The individual must be able to move and transport records, documents, boxes, and all related information and materials, weighing up to 20 pounds when required.
Compensation And Benefits
- Free Parking
- Defined Retirement Benefit Plan Optional 401(k) and 457 accounts
- Medical Insurance - State pays 100% of the health plan premium for eligible full-time employees and 50% of the premium for their eligible dependents. The State pays 50% of the eligible part-time employees’ premium and 25% for eligible dependents.
- Optional Benefits such as dental, vision, and life insurance.
- Minimum of 96 Hours of Annual Leave a year **Annual leave increases with length of service.
- Professional Development Opportunities: The GLO offers numerous courses to help our employees grow using resources through LinkedIn Learning and our EAP provider.
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser:
Military Crosswalk for Occupational Category - Information Technology
How To Apply
- To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or in the CAPPS Career Section .
- You may apply for the job directly through the CAPPS Career Section. It is not necessary to apply both through Work in Texas and the CAPPS Career Section.
- Applications must be fully completed with a detailed job history, including job title, employment dates, employer name, supervisor's name and phone number, and a summary of responsibilities. Incomplete applications may lead to disqualification. Please be aware that resumes will not be accepted in place of a completed application.
- In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
- A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.
- Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.